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Executive Volkswagen - Service Center

North Haven, CT

4.9
409 Reviews

409 Reviews of Executive Volkswagen - Service Center

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January 29, 2020

Atlas annual service Great service process fully explained and expectations set. Advised me of a recall issue I was not aware of that was taken care of at the same time. More

by Robertpercopo
Recommend Dealer
Yes
Employees Worked With
Raymond
Jan 29, 2020 -

Executive Volkswagen responded

Hi Robert - We are delighted that our team could address your service needs along with a recall repair during your recent visit. Thank you for supporting us with a five-star review!

January 24, 2020

160,000 Service Visit I was at the dealership for my 2015 VW Jetta's 160,000 mile service. I usually deal with Tyler in Service. My dealing with him I feel have been hone More

by pdigrassi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip
Jan 24, 2020 -

Executive Volkswagen responded

Thanks so much for sharing your positive feedback! Our service team will be so grateful to read your review. At Executive Volkswagen of North Haven, we are committed to taking the very best care of our customers and their vehicles! We are always here for anything your 2015 Volkswagen Jetta may need. Until next time- safe travels!

January 23, 2020

No problem checking in, listened to my concerns, and, had a loaner for me as promised. This is huge as far as I’m concerned. More

by Xanaduman1
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jan 23, 2020 -

Executive Volkswagen responded

We appreciate you taking the time to share your 5-star experience with our service department! At Executive Volkswagen of North Haven, we are committed to making every visit a pleasant one. We look forward to seeing you at your next appointment!

January 20, 2020

I am very pleased with the service. They are very professional and everything was done in a timely matter. We own 2 VW te high we bought and service there and wouldn’t go anywhere else More

by Cris0102
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Executive Volkswagen responded

Thank you for the 5-star review! We are pleased to hear that our team provides professional and friendly service here at Executive Volkswagen of North Haven, and it means a lot to know that we earned your loyalty. We look forward to your next visit!

January 20, 2020

fast friendly service Pleased with the service. Car was in for a service action item. Work was completed while I waited. They also did a safety inspection and brought fl More

by silverface70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jan 21, 2020 -

Executive Volkswagen responded

Thank you for the review! We are honored that you trust our service team at Executive Volkswagen of North Haven with your vehicle, and we look forward to working with you again!

January 13, 2020

Great Service Vanessa was informative and pleasant to work with, the price was reasonable, staff was friendly. The service was very quick and I like receiving the t More

by Laurie
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jan 13, 2020 -

Executive Volkswagen responded

Laurie, thank you for the 5-star review! We are happy to hear that Vanessa and our team provided an informative and pleasant service experience here at Executive Volkswagen of North Haven. We look forward to your next visit!

January 13, 2020

Excellent service, very informative with what needs to be serviced in future. Cleaned my car and completed my oil change in a timely manner. Thank you so much! More

by kaylajuliano
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramos, Vanessa, Todd Girven, John Sumner, Candy Schmidt, Scott Johnson
Jan 13, 2020 -

Executive Volkswagen responded

It was our pleasure to assist you, Kayla! We are so happy that your oil change visit went smoothly and that you drove home in a freshly cleaned car. Thank you for coming to Executive Volkswagen of North Haven!

January 12, 2020

They were extremely helpful. We showed up on the doorstep with two cars instead of the one scheduled, and they bent over backwards to accommodate us. More

by paul
Recommend Dealer
Yes
Employees Worked With
We dealt with the man on the Service desk whose name I have forgotten. He was really great.
Jan 13, 2020 -

Executive Volkswagen responded

It was our pleasure to assist you, Paul! Thank you so much for coming to Executive Volkswagen of North Haven for your auto service needs. Have a wonderful week!

January 10, 2020

Oil Change I have only used the dealership for oil change. I have dealt with skip scanlon who was very kind and courteous. He kept me updated on my car progress More

by Jcuticelli01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Jan 12, 2020 -

Executive Volkswagen responded

Thank you so much for your 5-star review and your endorsement of Skip! We appreciate the opportunity to earn your business and thank you for choosing Executive Volkswagen of North Haven!

January 06, 2020

Once again a wonderful experience. All staff were pleasant, helpful, and professional. The repair was done promptly and well. And, it was done to my time schedule. More

by MgsAltstarz
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jan 06, 2020 -

Executive Volkswagen responded

"Pleasant, helpful, and professional" are all words we love to see! Thank you for trusting us with your vehicle again. If any future issues should arise, the team at Executive Volkswagen of North Haven will be here to help.

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