Back

Executive Kia - Service Center

Wallingford, CT

4.7
1,298 Reviews

1,298 Reviews of Executive Kia - Service Center

Sort by
August 12, 2024

Wafa, Mike, Carlos all EXCELLENT CUSTOMER SERVICE. Recommend everyone to get there and purchase a car. Best Dealership around!! More

by Deon Milardo, MSN, RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schweikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Executive Kia responded

It has been a pleasure serving you, Deon. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

August 12, 2024

Solid dealership and service center! Would recommend getting your service done here with executive Kia More

by Beloosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

August 08, 2024

Everything always goes very smoothly when I need to go there! And the staff is very professional and pleasant to talk with! More

by ANNMARIEBL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz
Aug 08, 2024 -

Executive Kia responded

Thank you, Ann Marie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

August 08, 2024

Despite the wait time, the staff is very friendly and accommodating. Great customer service! My car was carefully inspected and I was told what work needed to be done… they even drove my son and I up the More

by Bscorpio13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Executive Kia responded

We are very happy to see based on our rating that Rachel and Jake provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

August 07, 2024

Very helpful and very fast i had a pleasant experience and was very satisfied with the service More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 06, 2024

This is a very nice dealership. I made an appointment over the phone for a service recall and the process was quick and easy. More

by breedimaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Carl Maratta Service Manager

August 06, 2024

They have great customer service and are available to Answers all my questions . Will get.back to me More

by CBUSCH13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

August 06, 2024

I have visited this particular Kia dealership on more than a few occasions and continue to tell my friends how pleased that I am with the way that they run their operation. They are always courteous, but More

by sbelbusti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Executive Kia responded

Thank you! Rachel and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

August 06, 2024

Great service, nice employees and were respectful and communicative. Pleasure to work with. Took two attempts to get my car fixed tho for AC issues. More

by baselsadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

July 29, 2024

Executive Kia in Wallingford is the worst place to take your car. They put a new engine in my vehicle and now my AC don’t work to them. They charge me over $300 to fix it still not working. They told me it More

by vtkdtang44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2024 -

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carl Maratta Service Manager

...
6
...