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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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November 15, 2023

Always excellent service from friendly knowledgeable personnel. I have bought and serviced five cars there and will buy there again. More

by ANGLELOVE06450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Nov 15, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. Rick and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

Nov 16, 2023 -

ANGLELOVE06450 responded

Excellent service , very pleased

November 09, 2023

Once my part came in the appointment only took a few hours. Great experience. Was a pleasure to bring my car in for service. More

by dtompkins1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marino
Nov 10, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. Adam and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 02, 2023

They always take care of me with quality and service and maintain above all Trust! As long as they do that, I continue to be loyal. But pricing is becoming challenging. I can only be as loyal as my pocket c More

by CLAWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Nov 02, 2023 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

November 02, 2023

They took me right in and took care of the problem. All were very helpful More

by stevexx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Nov 02, 2023 -

Executive Kia responded

Thank you so much, Steve, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 01, 2023

Excellent service. I would recommend you to my family and friends. Friendly and always prompt service. More

by IRISHROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

November 01, 2023

Thus is a great dealership with professionals running it. I happily trust my car and driving experience to them. More

by Hansonian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Nov 02, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 30, 2023

When the repair was taking longer then expected, they gave me a loaner and even brought it to me at work. When I was still having problems they picked up my car and brought me a loaner More

by STEPHB511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with Katie and our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

October 29, 2023

The customer service and explanation was top notch. Having a hard solve issue immediately after purchase was admittedly annoying, but it was fixed within a reasonable amount of time. More

by hiramelder123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Working with Enterprise car rental was nice and painless.
Oct 29, 2023 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

October 27, 2023

I found Harrison Stone very friendly , helpful and knowledgeable.I have had a very good experience at this dealership and highly recommend this dealership More

by JOSIESHAIRDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Harrison delivered such a great experience! Carl Maratta Service Manager

October 27, 2023

They are what service should be the standard everywhere when things are needed . Big thanks to all make it work! More

by stevexx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Oct 29, 2023 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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