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1,300 Reviews of Executive Kia - Service Center
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May 03, 2017
Not just for Kia's I bring other makes of cars there as well because of Rick and Todd's honesty and straightforwardness. Executive Kia never disappoints. Chin is the b I bring other makes of cars there as well because of Rick and Todd's honesty and straightforwardness. Executive Kia never disappoints. Chin is the best salesperson ever. More
by davea2193
Employees Worked With
Other Employees :
Ying "Chin" Chang, Todd Perry, Tucker Sampiere
December 02, 2015
Couldn't be Happier!!!! My Service Advisor was Todd Perry. Form the moment I stepped into the Service Department, I felt that my business was valued and that I was cared abou My Service Advisor was Todd Perry. Form the moment I stepped into the Service Department, I felt that my business was valued and that I was cared about as a person rather than dollars in the company's revenue account. This was my first, and definitely not my last, exposure with Executive Kia! I came in for an oil change, filter, and lube service, as well as to have my car diagnosed for a Check Engine Light. Upon meeting with Todd, I was treated with a high level of professionalism, and he was able to set me up with an appointment the same day I came in. I let him know what I had to spend and he went above and beyond with making it work. Throughout the whole diagnostic process, he made sure to keep me in the loop, and before I left he even provided me estimates on what my needed repairs would cost, and suggested the priority of each item in terms of safety-this is one of my biggest concerns. I wasn't pressured to get extra work done that wasn't necessary, which is something that I highly appreciate. I will be returning to Executive Kia for my service needs and I will be purchasing my new Kia Sportage from them in the near future! Executive Kia is the BEST!!! I really couldn't be happier with them, and am looking forward to a long relationship with their dealership! KEEP UP THE GOOD WORK!!! More
by Demitric B.
Employees Worked With
Todd Perry
October 27, 2015
service plus I'd like to give these guys 6 stars but it only goes up to 5. I'll buy another car from them just because the service dept. is SO GOOD. I'd like to give these guys 6 stars but it only goes up to 5. I'll buy another car from them just because the service dept. is SO GOOD. More
by slowpoke
Employees Worked With
Todd Perry
September 21, 2015
Great Team Rick is the best!!!!! I recently had a situation with my 2013 Kia optima, which was purchased at the Premier Kia of Branford dealership in Branford, C Rick is the best!!!!! I recently had a situation with my 2013 Kia optima, which was purchased at the Premier Kia of Branford dealership in Branford, Ct. I was turned away from the Branford Dealership because they were booked up and wouldn't even look at my car to ease my concerns. I immediately took it to the Wallingford Dealership and even though they were booked up Rick had a Tech take a look at it to ease my concerns. Executive Kia of Wallingford has earned my business for any and all future scheduled maintenance because of Rick's caring and professionalism. I will also be telling all my friends of my terrific experience there. More
by JRod
Employees Worked With
July 15, 2015
Friendly honest and quick. Took my Subaru Impreza for an oil change at the same time my other car was in. Requested they check brakes and tires as the Subaru dealer suggested t Took my Subaru Impreza for an oil change at the same time my other car was in. Requested they check brakes and tires as the Subaru dealer suggested that I have brakes and tires done. Service writer indicated that I could go two more oil changes before brakes were needed. Truly appreciated the honesty. From now on I will go the Executive Kia for all my Auto Needs. Rick Parbhunath was great! More
by Chachissa
Employees Worked With
June 11, 2015
Great Service I have come here for service for my 2013 Kia Optima and they have always been very helpful and responsive! Also getting an appointment is very easy! I have come here for service for my 2013 Kia Optima and they have always been very helpful and responsive! Also getting an appointment is very easy! More
by KRG1222
Employees Worked With
April 20, 2015
always a great experience. I bought my car from Executive Kia in Wallingford CT a little over two years ago and refuse to go anywhere else for servicing, questions etc. The staf I bought my car from Executive Kia in Wallingford CT a little over two years ago and refuse to go anywhere else for servicing, questions etc. The staff is always extremely friendly and makes me feel as though I'm not just a customer. Todd is always my go to guy but anyone else I'm sure would be happy to help as well. It's not completely dreadful going to the car dealership for an oil change or problem since buying from Executive. More
by ape1226
Employees Worked With
Todd Perry
April 17, 2015
Excellent We went in due to a recall issue and a couple of other issues. The service manager Rick took very good care of us. When we asked for an estimate of ho We went in due to a recall issue and a couple of other issues. The service manager Rick took very good care of us. When we asked for an estimate of how long it would be, it turned out to be exactly what he estimated. All issues resolved, communicated with us several times while we waited, a very pleasant experience! More
by tink
Employees Worked With
May 15, 2014
Spectacular Service with a Smile! I purchased my new Kia Optima in November 2013. The sales people and the service department are the best! I am impressed with the customer service I I purchased my new Kia Optima in November 2013. The sales people and the service department are the best! I am impressed with the customer service I have received from Day One. This dealership employs people who are friendly, helpful, and happy to answer all questions. I love my new car, and it is reassuring to know that its care is in the good hands of the service department at Executive Kia. Buy your next car here! More
by rapuzzo1
Employees Worked With
May 13, 2014
Tire pressure monitor problem Bought a new 2014 Optima SX Turbo in January. I had the dealership mount aftermarket snow tires and wheels for me at the time of pickup. Almost imme Bought a new 2014 Optima SX Turbo in January. I had the dealership mount aftermarket snow tires and wheels for me at the time of pickup. Almost immediately all 4 tire pressure monitor sensors indicated a problem. The tire pressures were within the range and no other abnormal problems were noted. I brought the car to the dealership where the service department guys determined that the aftermarket tires and wheels were fine, but the sensors were for a 2013. The sensors for 1013 were different from the 2014. They replaced the sensors with OEM at no cost to me, even though it was not their problem and everything has been fine since. Nice work. More
by Chazter1
Employees Worked With
Jeremy Carroll
