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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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October 14, 2021

only first service so far so good will go back for my second service in january More

by WGOLDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Executive Kia responded

We're happy to hear we made a great first impression! Thank you for sharing your positive experience with the Executive Kia team, and we look forward to seeing you again in January!

October 13, 2021

Nice people but a little disorganized. Poor parts ordering. Still waiting for same parts for months! Two pins for front mud flap. But guy was nice enough to mail them to my house. We will see if More

by TONEGFUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snedeker
Oct 13, 2021 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tucker Sampiere Service Manager

October 13, 2021

Love going there. Everyone is very friendly and service is great. Definitely would recommend to others. More

by G.DESTINYYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snedeker
Oct 13, 2021 -

Executive Kia responded

We appreciate your business, Rick, Bob and our team looks forward to serving you again soon! Tucker Sampiere Service Manager

October 13, 2021

Everyone there is always friendly and helpful. When I went to pick up my car, everything they did was thoroughly explained to me. I had a very nice experience. More

by TRUDIJEAN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 13, 2021 -

Executive Kia responded

Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - Executive Kia

October 12, 2021

Always accommodating never had an issue with the service department. Check back with us if there is an issue More

by EMUSSO2045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 12, 2021 -

Executive Kia responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Executive Kia team. Drive safely, and we hope to see you back next time!

October 11, 2021

Excellent service. Very professional. Staff very informative. Can make appointments on line. Works definitely recommend. More

by LCPISCITELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Sampiere
Oct 11, 2021 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. Tucker and our team appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

October 11, 2021

Convenient scheduling. Friendly staff. Very thorough explanation of maintenance and service details. Reasonable fees for eork. More

by TDY274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Bob Snedeker
Oct 11, 2021 -

Executive Kia responded

Thanks for the 5 star review of Executive Kia! It makes us happy that our team provided a thorough explanation. See you again next time here at Executive Kia!

October 09, 2021

The checklist during the oil change doesn't reflect the true condition of my Kia vehicle! Thank goodness I realized the problem earlier to avoid any big loss or God forbid an accident! Not to mention this More

by DOCTORSAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 27, 2021 -

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Tucker Sampiere Service Manager

October 07, 2021

Greeted upon entry. Bob was Friendly, helpful and welcoming. Completed service in a timely manner. More

by LAURENMLINARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 07, 2021 -

Executive Kia responded

Lauren, thank you for the great review! We appreciate your support and are happy to hear that Bob delivered such a successful service experience. Drive safely, and we hope to see you back again at Executive Kia!

October 07, 2021

i really like the service they are quick and polite and i have my car on time More

by noemi6156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Oct 07, 2021 -

Executive Kia responded

Thank you for the great review, Noemi! We appreciate your business and are happy to hear that you had such a successful experience working with the Executive Kia team. Drive safely, and we hope to see you back next time!

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