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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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October 26, 2021

Bob is always very helpful & communication is convenient via text messaging. They are thorough & fast! Readily available if I need their assistance More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Oct 26, 2021 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Tucker Sampiere Service Manager

October 25, 2021

Customer friendly staff makes every experience worth it! Always a thorough explanation of what was done and what is required going forward. More

by Fiercely Fabulous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 25, 2021 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tucker Sampiere Service Manager

October 25, 2021

Great service Rick and johnathan were great with everything I needed help with thank you More

by JENNIFER.BONILLA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan santos service , Joe Ortiz, Tucker Sampiere, Brian Roush, Bob Snedeker, Siomary Mercado
Oct 25, 2021 -

Executive Kia responded

Jennifer, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Tucker Sampiere Service Manager

October 24, 2021

I have brought my Kia in for service for 10 years and I have no complains. More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Executive Kia responded

We appreciate your business and our team looks forward to serving you again soon! Tucker Sampiere Service Manager

October 23, 2021

Never thought I could enjoy being at a car dealership. Both times buying my car here, it was easy. The sales staff were not pushy, prices were good, and financing was easier than i expected. Bringing More

by PHYLLISMON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Tucker Sampiere, Bob Snedeker
Oct 24, 2021 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tucker Sampiere Service Manager

October 22, 2021

Whenever I need something they always answer my questions. When I need service they are prompt. More

by BEARS1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Joe Ortiz, Tucker Sampiere, Brian Roush
Oct 24, 2021 -

Executive Kia responded

Thank you for your business! We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tucker Sampiere Service Manager

October 22, 2021

On 10/20/21 Service repaired Bad rotors on 2018 Toyota RAV4 I just purchased from Kia Executive in Wallingford on 10/9/21.. The front brakes stopped crunching but the back brakes are grinding now. The More

by POSTMELA100
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Oct 24, 2021 -

Executive Kia responded

Thank you for your honest review. We strive to make sure that all of our customers leave happy, and we will share your comments with the team. We appreciate your business. Tucker Sampiere Service Manager

October 22, 2021

Very nice helpful, not pushy, and make sure I understand everything that goes on with my car, and what I need soon and how long I can wait More

by JENNAABABYYXO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Oct 24, 2021 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

October 21, 2021

My car had a complicated issue and Bob was extremely helpful and kind while they found what was wrong with my car. More

by ROZE410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Oct 21, 2021 -

Executive Kia responded

Thank you for the kind words for Bob here in our service department! We appreciate you taking the time to leave us a five-star rating! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Tucker Sampiere Service Manager

October 21, 2021

Wonderful service every time I service my car here. They truly care about their customers. More

by SedonaMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Oct 24, 2021 -

Executive Kia responded

Thank you for this awesome, five-star review. We appreciate your business. Please let us know if we can be of any further assistance. Tucker Sampiere Service Manager

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