Executive Kia

I was told when my oil change maintenance was conducted that everything tested out fine. The car had difficulty starting and come to find out the battery was no good. I had to come back the next business d that everything tested out fine. The car had difficulty starting and come to find out the battery was no good. I had to come back the next business day to have a new battery installed. What other tests/services were not done when I was told they were done? More

Executive Kia went above and beyond to satisfy my expectations. I highly recommend this dealership. Sohee Ahn was very knowledgeable and explained everything from the car to the warranty. It was a p expectations. I highly recommend this dealership. Sohee Ahn was very knowledgeable and explained everything from the car to the warranty. It was a pleasure working with her. Thank you so much. I love my Kia sportage. More

Service is great but sales is disappointing! Didn't get back to us about purchasing new Telluride. Didn't get back to us about purchasing new Telluride. More

I’ve been coming here since 1998. Two Saturns and two Kias and I wouldn’t go anywhere else!! Always professional and friendly. I continue to have my vehicles serviced here. Two Saturns and two Kias and I wouldn’t go anywhere else!! Always professional and friendly. I continue to have my vehicles serviced here. More

Ouafaa is the best at excecutive kia. I came in looking to trade in my car and she made my new purchase the best decision i could ever make. She was patient with me as i got approved. I t I came in looking to trade in my car and she made my new purchase the best decision i could ever make. She was patient with me as i got approved. I took my new car home the same day that was just the best. She helped me on a previous car purchase and i knew she would help me find the best car for my needs thank you so much your just amazing More

Christian got quote and pics to me quickly. Answered all my questions. Very responsive even after sale of vehicle and with troubleshooting/helping me with new car tech. Answered all my questions. Very responsive even after sale of vehicle and with troubleshooting/helping me with new car tech. More

Great cust service in both sales and finance Salesman was great. Finance director was great. This is our second purchase at dealership in last two years great. Finance director was great. This is our second purchase at dealership in last two years More

I went in for a routine oil change and he casually mentioned it was time for the 'big one.' I said about how much will that be and he said oh yeah that's the expensive one but you're gonna need it, an mentioned it was time for the 'big one.' I said about how much will that be and he said oh yeah that's the expensive one but you're gonna need it, and quoted me around $1600; of course after I conceded and left my car with them, he called to tell me I would need another big repair, something that they had already seen my car and hadn't mentioned, but OK sure whatever. The total ended up being 2300. 1700 of that was labor costs. I had asked about a side panel that was hanging off. He looked up the cost of it and said, oh my $375, I wouldn't even do that to my mother and I hate her. I will find you the part and get it for you for free. That is what he said, however, after more than two months and several phone calls on my part, no phone calls on his part, and speaking to him at least twice, where he said that he would get the part, I've heard absolutely nothing. The last message I left Didn't even garner a response. I have been a loyal customer at Executive Kia since I purchased my car in 2020, but I will be taking my business elsewhere. The only service they're really good at is lip service. More

Ouafaa is EXCELLENT! I was searching for a newer Telluride so my first thought was to reach out to Ouafaa. This is my second vehicle and second time working with Ouafaa. I was searching for a newer Telluride so my first thought was to reach out to Ouafaa. This is my second vehicle and second time working with Ouafaa. She did not disappoint. When I called her she knew exactly who I was after not speaking for over 2 years. She got an understanding of what I wanted and she went to work to get me everything I wanted and more. Ouafaa is so upbeat, compassionate, informative, understanding, knowledgeable and very customer oriented. She is an amazing individual and a true asset to Executive Kia. I ended up with my dream car...2024 Kia Telluride EX and I couldn't be happier. Ouafaa went to bat for me, checking all options just to make sure I got what I was seeking! We spoke regularly during the process. Her response time is immaculate. Never did I have to wait around for a response. Overall Ouafaa is an amazing sales woman whom I have the utmost respect for. Her associates Joe & Carlos also get some kudos for working diligently with me to get my new SUV. More

My experience at Executive Kia in Wallingford was nothing short of exceptional, especially due to the outstanding service provided by my salesperson, Ooafaa. From the moment I walked into the dealership, I f short of exceptional, especially due to the outstanding service provided by my salesperson, Ooafaa. From the moment I walked into the dealership, I felt a welcoming and pressure-free environment that is quite rare in the car buying process. Ooafaa stood out as not just a salesperson but as a guide who was genuinely interested in helping me find the perfect car for my needs. Her knowledge about the vehicle I was interested in was impressive, allowing me to make an informed decision with ease. The absence of the typical high-pressure sales tactics made the entire experience enjoyable. I highly recommend Executive Kia to anyone looking to purchase a car without the usual stress and pressure, and suggest asking for Ooafaa to ensure a great buying experience. More