Executive Kia

A very pleasant experience. Overall my experience was excellent. I knew what car I wanted to test drive and I called ahead to make sure it was still available. I was connected Overall my experience was excellent. I knew what car I wanted to test drive and I called ahead to make sure it was still available. I was connected with Chin and he told me he wanted to go put his hand on the car to be certain it was there before I made the trip there. He called me back after about 30 minutes and said the car was not there at the moment but it would be available to test drive the following day. So we made an appointment and I test drove the car the following day. Chin did a wonderful job of presenting the vehicle and was very knowledgeable about the car. He was not pushy and seemed genuinely happy to be showing it to me and was very friendly. The test drive went well he and gave me ample opportunity to test out all the cars functions and all the bells and whistles on this particular model. I told him I wanted the car upon return to the lot and we began paperwork. My one and only issue is that the dealership has a "no hassle no haggle" price policy which I am not a huge fan of. I do realize; however, that this is a trend in car dealerships so it was unlikely to be a deal breaker especially since the vehicle was priced fairly based on the research I had already done. Chin was very good about communicating with me as the process for financing went on and was very good about telling me the obligations I would have to fulfill on my part with insurance and trade-ins. I test drove the car on a Tuesday @ 5:00pm and I was picking it up less than 48 hours later. They made a wonderful presentation of the vehicle and it was in excellent condition. All in all it was a very painless and pleasant experience and I would absolutely recommend Executive Kia and Chin Chang. More

Great customer service We've bought 2 new cars at Executive Kia and have had great customer service. We love our Kias and are currently looking for a used Kia for our 17 ye We've bought 2 new cars at Executive Kia and have had great customer service. We love our Kias and are currently looking for a used Kia for our 17 year old daughter. You cant beat the 10 year warranty! More

First time Kia owner Chin was very nice, honest and great customer service. He worked with this and got the sale done quickly even with a bad trade in. I will defiantly be Chin was very nice, honest and great customer service. He worked with this and got the sale done quickly even with a bad trade in. I will defiantly be seeing him for our next buy. Chris & Shannon Provenzano More

Great Experience We have been Executive customers (sales and service) for the past six years. Executive has helped us take such good care of our first used Sportage th We have been Executive customers (sales and service) for the past six years. Executive has helped us take such good care of our first used Sportage that we bought a new model this month. Jorge was great to work with: pleasant, informative, and concerned with making sure we had a good experience as new car buyers. More

The Best! Ah, "The Good Old Days". Remember how nice it used to be to go downtown and shop and the store clerks knew you by name and you received that personali Ah, "The Good Old Days". Remember how nice it used to be to go downtown and shop and the store clerks knew you by name and you received that personalized service? How nice that was. But then there were the car salesmen! You dreaded having to go to a dealership to buy a new car. As soon as you walked through the door they came running at you to be the first so they could get their commission. How my husband and I dreaded that. Fortunately for a lot of people, there is Executive KIA of Wallingford. Here you are not treated like you were just dollar signs. No matter who you deal with, everyone helps. Always pleasant as you are greeted coming in the door. We have been doing business for 19 years with this group and we wouldn't even think of going anywhere else to purchase a vehicle, be it new or used. They give you the best price up front. There is no haggling. The best possible price is what you get. We recently purchased a KIA Soul and Jorge Dominguez and Joe Ortiz helped us through the process. Of course everyone there greeted us as we walked in for our appointment to pick up our Soul. Everyone knew we were there to pick it up and looked truly happy for us. The process went smoothly and my husband was so happy as he pulled out of the showroom. But (and there is always a but) the best part of all of this is knowing that when our Soul needs servicing we will have the best service department there is to be had. We have been using this service department since we started doing business here and would not even think of going anywhere else. Tucker, Rick, Todd and everyone in service goes above and beyond. They are straight and up front and stand behind their work. In our book, they are NUMBER 1!!!! More

Awesome! Chin was an AMAZING great help. Very thankful he was the salesman for my first dealership experiance. Very professional, friendly and helpful. I highl Chin was an AMAZING great help. Very thankful he was the salesman for my first dealership experiance. Very professional, friendly and helpful. I highly recommend him to anyone looking to buy a new or used vehicle. More

Horrible Service Department Stop xxxxxxx me around and fix the xxxx car. I can't believe you keep jerry rigging the problem and trying to give it back to me. I regret ever purc Stop xxxxxxx me around and fix the xxxx car. I can't believe you keep jerry rigging the problem and trying to give it back to me. I regret ever purchasing this car. I could have stopped into any other dealership that day and avoided this whole situation. More

Good Vibes from this dealership! Had a great experience coming to Executive Kia of Wallingford. The sales person Israel Marquez, thank you for taking the time with me and being patien Had a great experience coming to Executive Kia of Wallingford. The sales person Israel Marquez, thank you for taking the time with me and being patient with all my questions. And also going above and beyond, providing me with a ride from home, to pick up my Kia Soul. Which I am loving it!!! Everyone there was amazing and helpful from the service department to the finance department. Very friendly staff and knowledgeable. I had been to 5 other dealerships from Bristol to Milford. And you guys were tops! I never felt pressure, and you provided the numbers. Thank You! More

Not just for Kia's I bring other makes of cars there as well because of Rick and Todd's honesty and straightforwardness. Executive Kia never disappoints. Chin is the b I bring other makes of cars there as well because of Rick and Todd's honesty and straightforwardness. Executive Kia never disappoints. Chin is the best salesperson ever. More

Painless experience! I went to executive Kia today to trade in my 2011 Sorento, which I loved! I wanted to test drive a 2014 Sorento that I saw online. My salesperson was I went to executive Kia today to trade in my 2011 Sorento, which I loved! I wanted to test drive a 2014 Sorento that I saw online. My salesperson was Michelle Sims. She is fairly new to the dealership, but she was amazing!! Professional from beginning to end! She was able to answer all my questions, and showed me everything I needed to know, before pulling off the lot in my new Sorento! I highly recommend going to see Michelle at Executive Kia if you're in the market for a new or used car! She's extremely knowledgeable and all around a great person to work with! I for one hate going to buy a new car, but I wouldn't hesitate to return to Executive in the future!! More