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Executive Kia
Wallingford, CT
2,544 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,544 reviews
October 30, 2021
Most recent visit leaves me conflicted. Had to bring vehicle in for unforeseen issue. Original estimate of 48 hrs turned into 6 days. Despite the text system saying I could text for updates, I received vehicle in for unforeseen issue. Original estimate of 48 hrs turned into 6 days. Despite the text system saying I could text for updates, I received no response. I didn't receive vehicle updates unless I called. Each time, i was told the Service Dept was short-handed. I appreciate that all companies are impacted by unexpected illnesses and hiring challenges, but the dealer management should have intervened. I rented a car, knowing extended warranty only covered $35/day. Exec Kia contacted Enterprise to comp the additional charges. I felt it was gracious of them until both service advisors told me I was "lucky" the dealership did so. I purchased my vehicle and EW at Exec Kia. I kept coming back because service was outstanding. But the past 3 visits have not left me feeling optimistic. More
by kimdepiero
Verified Customer
October 29, 2021
They did a great job kept me informed and finished when they said they would they said they would More
by FJTESTA
October 28, 2021
Had a 10 o’clock appointment for a oil change and check out a tire that was loosing air managers tried to sell me another tire for 202.00 I refused he fixed the tire 3.5 hours later I won’t be going back t out a tire that was loosing air managers tried to sell me another tire for 202.00 I refused he fixed the tire 3.5 hours later I won’t be going back to Wallingford Ct for service any more and maybe not to lease another car either Richard Gasparini More
by Richg26
Employees Worked With
Don’t remember his name
October 28, 2021
Upfront and honest on what repairs needed to be done. Including good feedback and recommendations. Bob is always professional and a pleasure to work with. Including good feedback and recommendations. Bob is always professional and a pleasure to work with. More
by AJEDWARDSJR
Employees Worked With
Bob Snedeker
October 28, 2021
We had a great experience buying a Sorento at Executive. They were very attentive and helpful and found us just what we were looking for! They were very attentive and helpful and found us just what we were looking for! More
by Kristen
Employees Worked With
October 27, 2021
Katie was phenomenal to work with and made the buying process so quick and easy process so quick and easy More
by KWHITE0922
October 26, 2021
Very professional and timely service. Always prompt and courteous. Very clean car and floormats vacuumed. Impressive. courteous. Very clean car and floormats vacuumed. Impressive. More
by jcact
Employees Worked With
Other Employees :
Tucker Sampiere, Brian Roush, Bob Snedeker, John Golymbieski
October 26, 2021
Excellent service work.was done on time very helpful from when I arrived.until I got to car when I arrived.until I got to car More
by PIACENZAL
October 26, 2021
Provided the best price around on the Kia Carnival I was interested in. Salesperson was very responsive in answering my questions and getting all the paperwork sorted out remotely. interested in. Salesperson was very responsive in answering my questions and getting all the paperwork sorted out remotely. More
by PLAK424
