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Executive Kia

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.7
2,544 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,544 reviews

November 03, 2021

This was my best car buying experience, Sales team was great! Not pushy, helpful and thorough in all phases of our purchase. No haggle pricing made the experience enjoyable. Financing a breeze. Speci More

by Jack75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Courtney McNelis
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Nov 04, 2021 -

Executive Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Courtney and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Goglettino General Manager

November 03, 2021

Jeff was great. He answered all our questions and gave great advice on which options to choose. More

by STEPHK455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Martin
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Nov 04, 2021 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! John Goglettino General Manager

November 02, 2021

To expensive , you charged for the rotation of the tires you got to be kidding me and Kia makes it impossible to get a oil change any where else but I still have the option of going back to Nissan thank god More

by ACEADAMS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
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Nov 16, 2021 -

Executive Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tucker Sampiere Service Manager

November 02, 2021

The dealership has always taken good care of the cars we purchased there. They are good about reminding us when different services might be required. My tire air pressure was not checked. Dashboard ligh More

by RBANNISTER0
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Report | Print
Nov 02, 2021 -

Executive Kia responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry if we fell short this time. Thanks again for choosing Executive Kia, we hope you will give us another opportunity to serve you and demonstrate our commitment to excellent service! Tucker Sampiere Service Manager

November 02, 2021

Seem to have no customer respect, they make up work that doesn’t need to be done, and at a cost that is outrageous. Do they really think that customers are not going to seek a second opinion, and not just t More

by JOHNCONNELLY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/a, Tucker Sampiere, Brian Roush, Bob Snedeker, Siomary Mercado, John Golymbieski
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Nov 19, 2021 -

Executive Kia responded

We're sorry to hear about your experience, John, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to us directly if you would be willing to share some more detail. Thank you for your time! Tucker Sampiere Service Manager

November 01, 2021

I find that every one I have met or communicated with at the dealership is Friendly, prompt, curious and excellent customer advise. More

by ABED.DAWUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snedeker
Report | Print
Nov 01, 2021 -

Executive Kia responded

Thank you for choosing Executive Kia! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Tucker Sampiere Service Manager

November 01, 2021

Best service I’ve ever received. Even in the face of multiple problems and setbacks in recent repairs, I never lost confidence that the service staff at Executive Kia cared about me and was going to do More

by MPCKTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Bob Snedeker
Report | Print
Nov 01, 2021 -

Executive Kia responded

We appreciate your business here at Executive Kia! Thank you for taking the time to leave us a five-star rating. Our team looks forward to serving you again soon. Tucker Sampiere Service Manager

November 01, 2021

Everyone is always pleasant and helpful. Waiting area is very comfortable and convenient. I have bought three cars for myself and one for my daughter here. Very easy to work with. More

by BBYERS-BRITNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Report | Print
Nov 02, 2021 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tucker Sampiere Service Manager

October 31, 2021

This dealership is very professional and is customer friendly. It is punctual and does a good job More

by C4085CHIN
Recommend Dealer
Yes
Employees Worked With
Chin
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Nov 01, 2021 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Executive Kia. Tucker Sampiere Service Manager

October 31, 2021

Good people, very understanding, friendly and helpful. Would easily recording anyone looking to buy a Kia. More

by Pcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Report | Print
Nov 01, 2021 -

Executive Kia responded

Congratulations on your new Kia! Thank you for sharing your thoughts about your excellent experience with Executive Kia. We appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

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