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Executive Kia
Wallingford, CT
2,544 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,544 reviews
November 30, 2021
Rick is the best! Always cheerful and helpful. Keeps you updated as the work on your car progresses. My car was fixed quickly and returned to me clean. updated as the work on your car progresses. My car was fixed quickly and returned to me clean. More
by D
Verified CustomerEmployees Worked With
November 30, 2021
picked a car in less than 10 minutes….. waited another 3 hours to do all the paperwork. this was a slam dunk sale. i knew the car i wanted, i didn’t do any negotiations and my credit and financing was cle hours to do all the paperwork. this was a slam dunk sale. i knew the car i wanted, i didn’t do any negotiations and my credit and financing was clean. inexplicable why it took 3 hours. if this was for me an not my child i would have walked out a lot earlier. i don’t know if the problem was with the sales person being too busy and mis managing her buyers or the dealership is just that slow amd doesn’t know how to deal with more than one customer at a time. either way i would have to think twice before i went on to buy another car. the finance manager, although overwhelmed with customers, was good. he got my paperwork together and executed quickly. so to summarize….10 minutes to pick a car (only drove one car)…..10 minutes to do final paperwork and 2 hours and 50 minutes waiting in between ……. i could have been driving out of the dealership with the car in less than hour if this was handled properly. also, when the sales person disappeared and i was trying to get the keys to leave none of the other salespeople cared to help me or to even leave their seats to see where the salesperson was. i just needed the plates on the car and the keys amd i could have left. no one seemed to care to even try to help me….. probably because i was not their customer and they were not going to make any money off me. turns out the sales person was having the car cleaned. with a little help and more communication my frustration could have been drastically lessened More
by LARRYMADOW
November 29, 2021
Quick and attentive service. Trustworthy and extremely knowledgeable employees. Car in great condition upon receipt. Highly recommend! knowledgeable employees. Car in great condition upon receipt. Highly recommend! More
by ORTIZ_JASM
November 27, 2021
Great customer service and easy to get an appointment. Staff seems to be very knowledgeable and offer easy explanation of services that your vehicle may require. Staff seems to be very knowledgeable and offer easy explanation of services that your vehicle may require. More
by ROB06515
Employees Worked With
Other Employees :
Tucker Sampiere, Jeff Martin, Brian Roush
November 26, 2021
You do what you say, when and how you say you are going to do it to do it More
by RALPHSERIOJR
Employees Worked With
Other Employees :
Tucker Sampiere, Brian Roush, John Golymbieski
November 26, 2021
I had a great experience in the service department. They were quick and efficient. There was a delay on the parts but they kept me informed during the wait. were quick and efficient. There was a delay on the parts but they kept me informed during the wait. More
by ASHLEYSGOON
Employees Worked With
Bob
November 26, 2021
He is an excellent dealer and his employees are very good at giving the service. at giving the service. More
by Atorres
Employees Worked With
November 26, 2021
Diagnosis the problem at dealership ABS UNIT DID WORK replaced abs unit and relaxed all brake lines took 41/2 hrs works great now. replaced abs unit and relaxed all brake lines took 41/2 hrs works great now. More
by KN-szy
November 25, 2021
Service dept goes out of their way to accommodate you and the fact that I was able to get a loaner was a huge help! the fact that I was able to get a loaner was a huge help! More
by Sprague.barbara
