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Executive Kia
Wallingford, CT
2,549 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,549 reviews
Verified Customer
March 04, 2022
Excellent Service-I would recommend this Service to my friends, and family at anytime-ok friends, and family at anytime-ok More
by yogbhai
March 03, 2022
Would not recommend Executive Kia. Our salesperson made a big error and ordered the wrong model Telluride for us. We went in to pick up our new car after almost a 5 month wait (due to Our salesperson made a big error and ordered the wrong model Telluride for us. We went in to pick up our new car after almost a 5 month wait (due to supply issues and what not these days) and realized the mistake while he was starting the paperwork. His first reaction was that we hadn't told him the correct model that we wanted, but they soon realized it was their mistake when looking back at their order papers. We know mistakes happen, but the salesperson and sales manager handled it poorly. Even in our following emails, our salesperson was very business first and didn't apologize. The sales manager then came to talk to us like a tiny, easily fixed mistake had been made (their solution was that they would have to reorder the correct model with another ~5 month wait). His overall lack of empathy and apology was insulting. The communication throughout the process also was not very good. We decided to buy a Telluride from another dealer even though it is a bit more money because we did not feel they cared about us as customers or that they wanted to keep us as customers. The dealership is closest to our house, but we will not be returning in the future. More
by Melanie
March 03, 2022
They got me in right away. Kept me informed. They got the part and got me out as soon as possible Kept me informed. They got the part and got me out as soon as possible More
by MIKESTELLO3412
Employees Worked With
March 03, 2022
Everyone is very nice and courteous there This is my 3rd car that I bought at that dealership car that I bought at that dealership More
by DARLYNNPAPPAS8
March 03, 2022
They are very caring came out and talk to me about a problem with my car problem with my car More
by SKY715
March 01, 2022
Excellent service. Great communication! Very attentive and explained very well! Even got a car wash! Happy customer Great communication! Very attentive and explained very well! Even got a car wash! Happy customer More
by SHA
March 01, 2022
Professional service done in A reasonable amount of time they called me and gave me their professional opinion regarding a front in alignment and I had it done once again Kia service is awesome they called me and gave me their professional opinion regarding a front in alignment and I had it done once again Kia service is awesome More
by LOUISRICCI5
February 28, 2022
It is a very professional and dedicated dealership! The service and the technicians appear to be knowledgeable also The service and the technicians appear to be knowledgeable also More
by NANCYB01
Employees Worked With
Other Employees :
Joe Ortiz, Brian Roush, Sarina Pompei, John Golymbieski
