
Exclusive Motorcars
Randallstown, MD
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747 Reviews of Exclusive Motorcars
Jack was very approachable and customer service oriented. He was enthusiastic about the car I was interested in and the team at Exclusive Motor Cars that stood behind it. The few questions I had that were He was enthusiastic about the car I was interested in and the team at Exclusive Motor Cars that stood behind it. The few questions I had that were not answered on the spot were quickly found in a professional manner. I definitely felt comfortable working with Jack. Since the purchase was a gift Jack also went out of his way to participate in making the delivery process as special as possible. More
Tried to buy a car from here. Got a quote from them that it was $14K plus taxes and fees. "No haggle". Went there and they tried to charge $4K in a reconditioning fee. Thats practically a fourth of the cost it was $14K plus taxes and fees. "No haggle". Went there and they tried to charge $4K in a reconditioning fee. Thats practically a fourth of the cost of the car. xxx. Wasting our time and kept trying to justify wasting our time by saying other dealerships do this... yeah sketchy ones. A good dealership doesn't have these xx hidden charges to trick buyers into coming in. These guys should be fined for false advertisement. The 14K price was only $200 cheaper than a comparable car 25 minutes away so there's no justification at all. The other dealership gave me an OTD price of $15300. Not freaking $19K. More
Very nice, clean place but they hide fees. So go to the website or call someone and ask for sure what ALL fees are because they are false advertising. Went to get a car under 15,000. Said on one of their a website or call someone and ask for sure what ALL fees are because they are false advertising. Went to get a car under 15,000. Said on one of their ads price was 14k something after all fees- listed the fees said no haggle no problem. Drove an hour and 30 mins for them to tell me theres a $4,000 reconditioning fee. HID FOUR THOUSAND DOLLARS. hands down terrible advertising. You'll be better off looking on Fitz Gerald, they will show the actual price of the vehicle with no hidden fees More
MAKE SALES MANAGERS GREAT AGAIN, PHIL SUCKS! Phil is MAKE SALES MANAGERS GREAT AGAIN, PHIL SUCKS! Phil is a bad excuse for a sales manager, said he was going to call me back Monday and here we are MAKE SALES MANAGERS GREAT AGAIN, PHIL SUCKS! Phil is a bad excuse for a sales manager, said he was going to call me back Monday and here we are Friday he finally called back after i called several time and when i asked what took him so long he hung up on me, the other sales Rep told me Phil was in way over his head with this position as he is trying to be a jack of all trades, which he is not doing very well stated the other sales rep. He also stated Florida was 2000 miles away from Maryland, Phil clearly did not do well in Geography class. More
extremely excellent employeGreat guy !You’re in good extremely excellent employe Great guy ! You’re in good hands with Jeyson ! got me the car I wanted ! well down and down to earth guy! extremely excellent employe Great guy ! You’re in good hands with Jeyson ! got me the car I wanted ! well down and down to earth guy! More
The salesperson was great to work with. The dealership is clean and welcoming. They seem to look out for their customers pretty good. I like them. clean and welcoming. They seem to look out for their customers pretty good. I like them. More
Exclusive Motor Cars great place to bring your car for service. Richard Berger took great care of my car, the price for the work was lower than quoted. My car was ready when promised, clean, and running g service. Richard Berger took great care of my car, the price for the work was lower than quoted. My car was ready when promised, clean, and running great. The Custer service was friendly and professional, I was very pleased with my service from Exclusive Motor Cars. More
the service was awesome and honest I will go back there again even if they don’t have a vehicle I will see if they can get it for me just because the service with just that great again even if they don’t have a vehicle I will see if they can get it for me just because the service with just that great More
Poor customer service I would not recommend this dealership. Gave us documents that were not filled in to sign. Service department was very slow. M dealership. Gave us documents that were not filled in to sign. Service department was very slow. M More