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Exclusive Motorcars

Randallstown, MD

4.7
747 Reviews

10100 Liberty Rd

Randallstown, MD

21133

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747 Reviews of Exclusive Motorcars

August 20, 2021

First time here and will be back because of great customer service. These days no one cares about service but good customer service makes a big difference. Thank you. More

by bobs78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 20, 2021 -

Exclusive Motorcars responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Exclusive Motor Cars!

August 20, 2021

Thank you Richard. He was the best working with me. Great plan to get a vehicle and service done. They never let me down. Thanks More

by Tia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 20, 2021 -

Exclusive Motorcars responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Exclusive Motor Cars!

August 20, 2021

I requested information from the dealer in multiple occasions after the sale. Unfortunately, I have received zero response or support from them after the sale. More

by SALTYDAVE76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Zerilli, Anthony June
Aug 23, 2021 -

Exclusive Motorcars responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 23, 2021 -

SALTYDAVE76 responded

Please give me a call at 605 787 0383. I had also left a message on Saturday, a voicemail to your title department, to give us a call as well. That did not occur.

August 19, 2021

Very disappointed with sales person because he did not returned by calls nor did not called me when by car was ready for delivery. I had to call the finance manager only to find out my car was ready. More

by plastickmike
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony June
Sep 02, 2021 -

Exclusive Motorcars responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 19, 2021

Richard was AMAZING!!! He resolved an issue with my vehicle repair, his customer service was stellar. He responded promptly to all of my correspondence professionally. More

by wareshaylon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Elliott, Richard Berger
Aug 20, 2021 -

Exclusive Motorcars responded

Thank you for your business and this review. We're happy to hear that Richard and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 19, 2021

Richard Berger was very accommodating in helping us get our truck serviced quickly and efficiently . Will bring our other vehicles here for service too. Thanks More

by irogers219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 20, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to share your thoughts on working with Richard and our team. We're glad to hear we delivered such a great experience!

August 18, 2021

They are always looking for your good service and well maintenance of your vehicle. The they explain things well for you to understand and make sure they help you More

by fduodu15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger, Richard Berger
Aug 18, 2021 -

Exclusive Motorcars responded

Thank you for sharing your thoughts about your experience with Exclusive Motor Cars. We appreciate your business and hope to see you again soon!

August 18, 2021

Richard Berger and his team have been consistently providing responsive and thorough service every time I've brought my cars in. I had a family emergency recently, and Richard had critical brake servi More

by fhamilton58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 18, 2021 -

Exclusive Motorcars responded

Thank you for choosing Exclusive Motor Cars. We appreciate you taking the time to share your feedback. We're glad to hear that Richard has been able to help, and we hope to see you again!

August 18, 2021

Since 2018 I’ve brought my car from here I’ve been coming here’s for service and everyone is so welcoming and informing. Thank you for the great experience every time More

by sydnorkoraan12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Henry, Richard Berger
Aug 18, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to leave us this five-star review. We appreciate your business here Exclusive Motor Cars. Please let us know if we can be of any further assistance. We're always happy to help.

August 18, 2021

Exclusive Motors Service Department is top notch!! I wish I could give them 10 stars!! I came in needing a tire repaired and Richard told me no problem he'd have my tire fixed in no time!! Even without an ap More

by C F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 19, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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