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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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August 15, 2022

Stephani and the service manager were by far the MVPs with my golf ball to the windshield incident. They both sprung into action - from the car tow, to the loaner, to picking up a fixed windshield. Can’t More

by Clb0356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephani, Service Manager (Lauren?)
Aug 15, 2022 -

Ewing Subaru of Plano responded

Clb0356, thank you for your 5-stars. We're glad to hear Stephani and your service manager got you taken care of and earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 15, 2022

Great and courteous service that I would like to come back to in the my future visits More

by zerg1371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
Aug 15, 2022 -

Ewing Subaru of Plano responded

zerg1371, thank you for your 5-stars. We're glad to hear our team provided great and courteous service! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 15, 2022

Service advisors at Ewing Subaru in Plano are the best! I was advised promptly and accurately on what services were needed. Work was completed ahead of time and the complimentary car wash is always appreci More

by Mbrown2904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Lauren - Service Center
Aug 16, 2022 -

Ewing Subaru of Plano responded

Mbrown2904, thank you for sharing 5-star praise and noting the best service advisors and mentioning Adam and Lauren in particular! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Take care.

August 13, 2022

All of your employees are upbeat and professional, it was our pleasure. Thank you, service was above and always delivered More

by martyfusco4853
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember names
Aug 13, 2022 -

Ewing Subaru of Plano responded

martyfusco4853, thank you for your 5-stars. We're glad to hear our team is upbeat and professional! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 13, 2022

Stefani was great, she made sure she explained everything the techs did and explained the recommendations! More

by iShelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefani
Aug 13, 2022 -

Ewing Subaru of Plano responded

iShelby, thank you for your 5-stars. We're glad to hear Stefani was great! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 13, 2022

Knowledgeable, friendly and efficient. Our Subaru was well cared for. Even though there are other dealerships closer to where we live, Ewing Subaru was the best option because of their pro More

by 00_ballot_pulpy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 13, 2022 -

Ewing Subaru of Plano responded

00_ballot_pulpy, thank you for your 5-stars. We're glad to hear our team was knowledgeable, friendly and efficient! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 12, 2022

Client oriented! Genuine and caring. Everyone welcomed me and asks if I need anything. Quick check-in! Great waiting area: clean, friendly, WiFi and snacks! Prompt More

by Tricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory(?) (Young man who checked me in.)
Aug 13, 2022 -

Ewing Subaru of Plano responded

Tricia, thank you for your 5-stars. We're glad to hear our team was genuine and caring! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 12, 2022

Excellent customer service, consistently great. They have resolved problems and answered questions, offered alternatives and I am confident the technical work done is as good as the front of the se More

by robynshakesby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett, Virginia
Aug 12, 2022 -

Ewing Subaru of Plano responded

robynshakesby, thank you for your 5-stars. We're pleased to hear our team provided excellent customer service and earned your recommendation! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 11, 2022

Very helpful team and Lauren is an outstanding service provider. She has really helped in trying to figure out the constant problems with my Subaru radio unit More

by Vj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Aug 11, 2022 -

Ewing Subaru of Plano responded

Vj, thank you for your 5-stars. We're glad to hear Lauren provided outstanding service and was really helpful! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 09, 2022

Devin Koustoubardis and the team at Ewing Subaru Plano are perfect. They are good at easing the stress of vehicular mechanical issues. More

by are6177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Koustoubardis
Aug 09, 2022 -

Ewing Subaru of Plano responded

are6177, thank you for your 5-stars. We're pleased to hear Devin Koustoubardis and the rest of our team are perfect! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

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