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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,028 Reviews

1,028 Reviews of Ewing Subaru of Plano - Service Center

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November 27, 2021

The service is always quick, service team is helpful and through. The waiting area is excellent. More

by Tcampbell2679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
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Nov 29, 2021 -

Ewing Subaru of Plano responded

Tcampbell2679, thank you for noting quick, thorough service! We love hearing your experience with us has been excellent and that you enjoyed the waiting area. Let us know when we may serve you additionally. Thanks again!

November 26, 2021

Everyone is super froendly and always there to help. I rather come here tham anywhere else More

by Jose marroquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2021 -

Ewing Subaru of Plano responded

Jose, thanks for sharing your experience with us. We love your endorsement of hearing you love coming up to see us! See you next time. Thanks again!

November 26, 2021

Efficient quick service with excellent results. Love they have a dog park and I'll bring my pooch next time.. More

by chris95032
Recommend Dealer
Yes
Employees Worked With
Devin
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Nov 27, 2021 -

Ewing Subaru of Plano responded

chris95032, thank you for sharing praise regarding the quick and efficient service you received. We appreciate your kind words and pleased to hear you found the dog park! See you and the pup next time. Thanks again!

November 26, 2021

Ewing is my go-to Subaru dealership because I know they will take care of me and my car. The service is great and I really appreciate how accommodating everyone is. More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin in Service
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Nov 27, 2021 -

Ewing Subaru of Plano responded

Sam, thank you for sharing praise regarding our location being your go-to Subaru dealer! We appreciate your praise regarding our great service and accommodating staff and look forward to serving you additionally next time. Thanks again!

November 24, 2021

The service is always professional and facilities are well-kept. They do a good job at communicating to customers. More

by danjbarrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
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Nov 26, 2021 -

Ewing Subaru of Plano responded

danjbarrera, thank you for sharing praise regarding your experience with Lauren in service. We're pleased to hear you've been kept in communication with and we look forward to serving you additionally next time. Thanks again!

November 24, 2021

The service helped my car run even better that it did when I first bought it. More

by javaco72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Ewing Subaru of Plano responded

javaco72, thank you for noting your recent service visit. We love hearing your car is running better now, after service than when you bought it! Let us know when we may assist you next. Thanks again!

November 23, 2021

My assigned technician Devin Koustoubardis was great, kept me appraised and informed of the work being done and made sure I understand what was being done and why. More

by mdsuriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dunacusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Koustoubardis, Andrew Caserta, Jesse Ibanez, DEVIN JOLL, Frank Alsides, LIAM DUTTON
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Nov 24, 2021 -

Ewing Subaru of Plano responded

mdsuriel, thank you for your insight regarding working with Devin in service. We're pleased to hear you were kept in close communication throughout the process and we look forward to serving you additionally next time. Thanks again! Best wishes.

November 23, 2021

In general having oil leak from cam carrier, and needing to reseal it for a price of $3300+ for 2016 wrx with 53k miles is not worth it. They are not as bullet proof as the general impression is. Love the p More

by nirajdesai018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Nov 24, 2021 -

Ewing Subaru of Plano responded

nirajdesai018, we appreciate your candid feedback regarding your repair and empathize with your frustration. We are passing your feedback to our management and appreciate your note. While repairs are never fun, we appreciate your positive rating of our customer service and quality of work. We look forward to future opportunities to serve you. Best wishes!

November 23, 2021

Oil change service and inspection were done very quickly. Excellent work and the service advisor has a very good experience and knowledge. More

by shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 24, 2021 -

Ewing Subaru of Plano responded

Shawn, thank you for noting great customer service and having all your needs taken care of quickly! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

November 23, 2021

Great customer service offer great solutions. Customer first attitude great communication between service and customer More

by klazarou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 24, 2021 -

Ewing Subaru of Plano responded

klazarou, thank you for noting great customer service and great attitude from our staff! We sure appreciate your praise and look forward to serving you additionally next time. Thanks again!

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