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Ewing Subaru of Plano - Service Center

Plano, TX

4.8
1,027 Reviews

1,027 Reviews of Ewing Subaru of Plano - Service Center

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March 01, 2022

My name is Doug. I bought the car in. I consider this request for rating harassment. Wife Bonnie had no way to opt out. Shame people have to go thru this crappy to le More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr don’t remember
Mar 01, 2022 -

Ewing Subaru of Plano responded

Doug, we apologize you feel harassed by our software that seeks feedback from recent engagements with us. Your sharing negative sentiment regarding the review request is invaluable and will be shared with our management. We look forward to better serving you moving forward and with less invasive communication intentions in mind. See you next time. Have a great one.

February 27, 2022

Devin was awesome as always helpful and provided me with the exact response I was expecting when bringing my vehicle in for service. More

by Ian N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin service advisor
Feb 27, 2022 -

Ewing Subaru of Plano responded

Ian, thanks for the 5-star rating! We're happy to hear Devin was awesome and helpful! We're pleased you had a positive experience with us and look forward to serving you again next time! Take care!

February 26, 2022

I have never had any ssues with this dealership. Always a great experience here at Ewing Subaru. More

by Randyolivas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Zambrano
Feb 27, 2022 -

Ewing Subaru of Plano responded

Randyolivas, thanks for the 5-star rating! We're happy to hear you've never had any issues and always have a great experience with us! We're pleased you had a positive experience with us and look forward to serving you again next time! Best wishes!

February 24, 2022

I have nothing but appreciation for the service at Ewing Subaru. I have always had excellent service. The service reps are very attentive and overall make sure everything is done appropriately More

by john.hyatt51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department in general
Feb 25, 2022 -

Ewing Subaru of Plano responded

john.hyatt51, thank you for sharing 5 stars! We're happy to hear our service is always excellent and our sales team is attentive and makes sure everything is done appropriately. We look forward to serving you additionally next time! Thanks again!

February 23, 2022

Very accommodating and responsive to my questions. My forester has over 200,000 miles and it’s important to keep it performing well. The service technician and my advisor were both very helpful in adv More

by leehunt49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 23, 2022 -

Ewing Subaru of Plano responded

Leehunt49, thanks for the 5-star rating regarding your recent service and love hearing your Subaru is still going strong at 200k miles! We're pleased you had a positive experience with us and look forward to serving you again next time! Best wishes!

February 23, 2022

I drive all the way to Ewing Subaru of Plano because they give the best customer service and experience! More

by Hannah_Neff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor McCown, DEVIN JOLL
Feb 23, 2022 -

Ewing Subaru of Plano responded

Hannah_Neff, thanks for the 5-star rating! We're glad to hear our customer service is great and worth the drive! We're pleased you had a positive experience with us and look forward to serving you again next time. Best wishes!

February 23, 2022

Quick, efficient, and helpful during a late-day call for a tire concern. They diagnosed and fixed the problem in about an hour. More

by john lazenby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Koustoubardi
Feb 24, 2022 -

Ewing Subaru of Plano responded

John, thanks for the 5-star rating! We're glad to hear our service was quick and efficient! We're pleased you had a positive experience with us and look forward to serving you again next time. Thanks again!

February 21, 2022

It was chill something's are a bit overpriced but the service was decent and the people were nice. More

by bojanravlija
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dunacusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Caserta, Jesse Ibanez, DEVIN JOLL, Frank Alsides, LIAM DUTTON
Feb 22, 2022 -

Ewing Subaru of Plano responded

bojanravlija, thank you for your praise and constructive feedback regarding pricing. We appreciate your business and look forward to serving you additionally next time. Thanks again!

February 19, 2022

The team is always so helpful! Maria helped me with my most recent service and she was great! Customer service is on point. More

by Alexis.kerr11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria R.
Feb 20, 2022 -

Ewing Subaru of Plano responded

Alexis.kerr11, thank you for sharing 5-star praise regarding your experience with us! We're glad to hear Maria was great and customer service was on point! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

February 18, 2022

I received excellent service above and beyond what was expected. The entire team was a pleasure to work with. More

by Kkersh88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 18, 2022 -

Ewing Subaru of Plano responded

Kkersh88, thank you for sharing 5-star praise regarding your experience with us! We're happy to hear you received excellent service and our team was a pleasure to work with! We appreciate your feedback and look forward to serving you additionally next time. Take care!

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