Ewing Subaru of Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I live near Downtown Dallas and drive to the Plano location because of how great the service is. My service advisor,Devin is awesome and the mechanics are great. location because of how great the service is. My service advisor,Devin is awesome and the mechanics are great. More
The service advisor named Madelyn is doing great job. She takes care of all I need. The service area looks clean and nice too. Thanks for your help. takes care of all I need. The service area looks clean and nice too. Thanks for your help. More
The Customer Care team were thoughtful and communicative throughout my service visit. There were no surprises, which is what one wants! It was not a “revenue generating” visit, but I was still treated with throughout my service visit. There were no surprises, which is what one wants! It was not a “revenue generating” visit, but I was still treated with grace and respect. Excellent! More
Customer service was great, they have honored my extended warranty a couple times now. Kyle is always helpful when he is available. New location is great. warranty a couple times now. Kyle is always helpful when he is available. New location is great. More
Jacob Marez with Ewing Subaru of Plano was exceptional throughout the whole process from start to finish. He kept in contact and gave me assurance, answering all of my questions. He is a good representati throughout the whole process from start to finish. He kept in contact and gave me assurance, answering all of my questions. He is a good representation of the Subaru of America Company. Customer satisfaction and a great experience buying my first vehicle. Chris Moss with the financial department was able to deliver on what was agreed. Quick responses were appreciated. Overall I am very happy. More
Ewing has created a safe no touch service process. I really appreciate the use of masks, gloves and disinfectant throughout the process; it really made me feel safe. Their customer service is still ama really appreciate the use of masks, gloves and disinfectant throughout the process; it really made me feel safe. Their customer service is still amazing and they looked for every opportunity to save me money! When was the last time your service provider did that for you! Amazing. Love Subaru and Ewing! More
Helpful, responsive, friendly! I was having trouble with a past repair. I was worried that I wouldn't be heard or helped yet I had NO reason to worry! They treated me with respect, listened and immediately a past repair. I was worried that I wouldn't be heard or helped yet I had NO reason to worry! They treated me with respect, listened and immediately solved my issue. More
The car was serviced in a timely manner and a recall was also addressed. Maselyn also advised me about future maintenance needs. He directed me to the appropriate department to follow up with an issue t also addressed. Maselyn also advised me about future maintenance needs. He directed me to the appropriate department to follow up with an issue that was not addressed previously. I have always been pleased with my service from Subaru. More
I’ve always been pleased with the service at Ewing Subaru but I was very impressed with the efforts to keep customers and staff safe during the coronavirus outbreak (social distancing, masks, hand sanitizers but I was very impressed with the efforts to keep customers and staff safe during the coronavirus outbreak (social distancing, masks, hand sanitizers, wiping down car surfaces, etc.). They showed me they care! More