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Ewing Subaru of Plano
Plano, TX
1,857 Reviews
At Ewing Subaru of Plano, we take great pride in offering exceptional customer service and a seamless dealership experience to Subaru enthusiasts in Plano, Richardson TX, Frisco, Carrollton, and Dallas TX. With our dedication to quality and extensive automotive knowledge, you've found the ideal place for buying, financing, and servicing your Subaru.
Take a moment to explore our new Subaru models, where you'll find everything you want in a vehicle—safety, reliability, comfort, and technology. We invite you to visit our showroom to check out our latest selection and to test drive popular models like the Subaru Crosstrek, Outback, Forester, Ascent, Impreza, Legacy, BRZ, WRX, and the iconic WRX STI.
Not everyone is seeking a brand-new car, so we also offer a diverse selection of high-quality, budget-friendly used vehicles. It's a smart way to drive a premium car, SUV, truck, van, or crossover while saving money.
Once you've chosen your vehicle, our Finance team will help you with the details, whether you're buying or leasing. We'll work to ensure you get a plan that fits your budget, with competitive loan rates.
After your purchase, it's important to keep your car running smoothly. That's where our Service and Parts centers come in. From routine maintenance to repairs and part replacements, our skilled technicians are here to ensure your vehicle stays in top condition. Need an oil change or a tire rotation? We'll get you back on the road quickly.
If you'd like to learn more about what we offer, stop by Ewing Subaru of Plano. We're always excited to help our customers with whatever they need.
The Ewing Automotive Group has been proudly serving the community since 1940, and we're here to serve you, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,857 reviews
August 26, 2020
They did a great job of making the whole process simple and easy for me. From ordering the parts I needed, to arranging the loaner car, to keeping me updated on the status. Also, everyone was extremely c and easy for me. From ordering the parts I needed, to arranging the loaner car, to keeping me updated on the status. Also, everyone was extremely courteous. More
by Chad
Employees Worked With
Devin
August 24, 2020
I took ky 2019 subaru WRX for a scheduled maintenance last week and Everything went very smoothly. Kyle took care of me as soon as I pulled in and answered all questions that I had. Thank you for your se last week and Everything went very smoothly. Kyle took care of me as soon as I pulled in and answered all questions that I had. Thank you for your service and see you guys next time. Anirudh More
by Ani
Employees Worked With
Kyle D. Reynolds
August 23, 2020
I had a wonderful experience at Subaru Plano. My Sales Associate was very helpful and did his best to get me the vehicle I wanted. Thank you! Associate was very helpful and did his best to get me the vehicle I wanted. Thank you! More
by Marquitta
August 22, 2020
Angel made sure we had the assurance we needed in our car and agree in a price we were comfortable with. Appreciate his efforts for us. Thank you Angel! and agree in a price we were comfortable with. Appreciate his efforts for us. Thank you Angel! More
by Chris
Employees Worked With
August 22, 2020
Friendly and accommodating , open to working through issues with the used vehicle and come to an agreement resulting in a win win for us all issues with the used vehicle and come to an agreement resulting in a win win for us all More
by Samnick641
August 21, 2020
First visit for service to Ewing Suburu with my 2016 Legend. Everything first class. Everyone super. Keep up the good work Knowledge,friendly , professional, Clean shop,Waiting toom is fantastic! Legend. Everything first class. Everyone super. Keep up the good work Knowledge,friendly , professional, Clean shop,Waiting toom is fantastic! More
by Alexander.briggs.robertson
Employees Worked With
August 21, 2020
I am not tagging any employees as I really don't want to impact an individual's livelihood. I do, however, want active car buyers in the market to be aware of my experience and avoid the same pitfall I did impact an individual's livelihood. I do, however, want active car buyers in the market to be aware of my experience and avoid the same pitfall I did with this dealership. I'll note, this is only worth reading if you are an online shopper that is communicating with dealers prior to visiting a dealership. Short version: make sure to get a line item quote sheet for any agreement you believe you have reached prior to visiting. I live in Fort Worth and used truecar to start discussing what model and price I was after with local dealerships. I had email communications with a sales person here that spanned over a week. As they had the best price (not by a wide margin, but still a price nobody else was able to match) I made arrangements to meet on Saturday. I'll also note, a decent amount of the communication I was being advised how others I was dealing with would likely raise there price, etc once I arrived. Here I was told there would be no surprises, etc. Our last communication was Friday night. Saturday I arrive at the dealership as agreed and I request the sales person I had been working with. I was told they were off and would be back Monday. I was then asked 'How can I help you?'. Not wanting to start from the beginning, I asked if somebody could reach out to her. After hearing the receptionist leave a vmail, I was then advised that she had let another sales person know I would be coming in and I was pointed to their office. I sit down and was asked 'What are you looking for?'. Given we had agreed on the Out the Door price, the model, trim, etc - I expressed my frustration and asked if they could review our communications for what we had agreed to. This was accomplished and the sales person said they would take it to the sales manager. Upon return, he apologized and said that she had made a mistake in the communication...that model/trim could not be sold for that price. In effect, about $4k more than we had discussed. This sales person was basically inheriting the problem as far as I could see and was friendly enough. So, I leave. Not 5 minutes later, I get a text from the sales person that was a no show indicating she was sorry we couldn't make a deal and good luck. I then drove 20 minutes north to Brandon Tomes and purchased the model/trim for $1k over what had been agreed to with Ewing. Great experience at Tomes - I'll write my review for them next. On Monday, I got an email from Ewing, following up on my visit. I lodged my complaint and was advised by the manager: 1. This was all a matter of the sales person selecting the incorrect attachment (there were 2 incorrect)- an innocent mistake. Granted, I had alluded to feeling like some form of bait and switch happened. 2. The no show was simply a matter of 'something came up'. I agree things come up - but, sure found it strange that she couldn't find time to give me a heads up all morning....but, 5 minutes after I leave she's following up? Now, I do believe this whole situation would have been avoided if I had pressed the point of giving me a completed quote sheet. Lesson learned. More
by Customer
Employees Worked With
Letting Them Remain Anonymous
August 21, 2020
Very professional and friendly! 10/10 recommend this dealership to anyone. Whether it’s for servicing your car or buying a brand new awesome Subaru. dealership to anyone. Whether it’s for servicing your car or buying a brand new awesome Subaru. More
by Glampe19
Employees Worked With
Madalyn
August 20, 2020
Ewing Subaru’s Service Dept. is great! Madelyn Sanders took care of me and was very helpful and kind. You make your appointment and drive right in. No mess. No fuss. took care of me and was very helpful and kind. You make your appointment and drive right in. No mess. No fuss. More
by judymal
Employees Worked With
Madelyn Sanders
August 19, 2020
Madalyn Sanders my service advisor was very efficient and attentive to my problem with my car. She checked it out, discussed it with me before sending it In for repairs. attentive to my problem with my car. She checked it out, discussed it with me before sending it In for repairs. More
by msisk2006
Employees Worked With
Madalyn Sanders
