Ewing Subaru of Plano

Yes, I was very pleased with the service. Maselyn, was helpful and very accommodating, with finding a locknut "key" and gracious with rotation of tires. Another gentleman in service portal area, saw a ne helpful and very accommodating, with finding a locknut "key" and gracious with rotation of tires. Another gentleman in service portal area, saw a need for front license plate to be screwed on and took care of just as I was about to leave. Even though your dealership is now further away, I will continue to make the trip. Great service! Thank you. More

They Screw You on the Financing Bought a car that I saw online. Negotiated the price over the phone. When I got there, they gave me a quote for financing. Then when the papers were b Bought a car that I saw online. Negotiated the price over the phone. When I got there, they gave me a quote for financing. Then when the papers were being signed, they started screwing with including all kinds of warranties that were not disclosed beforehand. The car looks like it's a good deal, but this experience leaves a bitter taste in my mouth. More

Fast service. Friendly people. Took time to explain the work to be performed made valuable suggestions regarding future maintenance. I plan to keep my Subaru forever and love it today as much as I did the work to be performed made valuable suggestions regarding future maintenance. I plan to keep my Subaru forever and love it today as much as I did the day I drove it out of this wonderful dealership! More

No one likes to bring their car into service, but the team makes it a pleasant experience, thank you, safe, clean environment , love the car washes team makes it a pleasant experience, thank you, safe, clean environment , love the car washes More

Reggie was informative but didn’t oversell. I came in looking at one type of car, but he actually listened to what mattered to me and was able to recommend a similar car that I ended up liking better. Th looking at one type of car, but he actually listened to what mattered to me and was able to recommend a similar car that I ended up liking better. The price difference was small so I doubt it meant much to my bottom line; it genuinely helped me find the right car. More

Great experience Drove in to service center and immediately greeted by friendly Devin. Told the wait is about an hour. As promised in and out about an hour. The snacks Drove in to service center and immediately greeted by friendly Devin. Told the wait is about an hour. As promised in and out about an hour. The snacks and beverage help with the pleasant experience. Socially distancing chairs In the waiting area are comforting to see. More

Excellent experience in every aspect. Greeted with a smile and departed feeling my Subaru was in the best care. Thank u!!! It is clear your dealership is passionate in providing top level service to it' smile and departed feeling my Subaru was in the best care. Thank u!!! It is clear your dealership is passionate in providing top level service to it's customers! More

I was out of town and needed to get some basic arrive done while traveling. I was able to get an appointment and the service was excellent. I was happy to have great service as I was traveling alone on done while traveling. I was able to get an appointment and the service was excellent. I was happy to have great service as I was traveling alone on a long road trip and I felt safe getting on the road after the service work was completed. Very professional and kind service both on the phone and in person. More

Sales rep Jeremiah was very nice and did a good job helping my husband with his car purchase. Joseph in Finance, however, was a complete and utter jerk with no manners. He was passive aggressive in helping my husband with his car purchase. Joseph in Finance, however, was a complete and utter jerk with no manners. He was passive aggressive in several questions and comments as if to paint me in a certain light and had a chip on his shoulder during most of our conversations. It was highly unprofessional. My husband caught on to his behavior too and we both really took issue with it. I would buy a Subaru because they are great cars and I love the car my husband has. But I probably won't be going back to that location. More

I have never experienced a high level of service like I did at Ewing Subaru last week. Reggie Howard was my sales associate and he made me feel very comfortable looking for the right vehicle for me. All t did at Ewing Subaru last week. Reggie Howard was my sales associate and he made me feel very comfortable looking for the right vehicle for me. All the other sales associates at other dealerships just wanted to sell me a car and send me on my way. Reggie worked with me to find the right vehicle with the features I was looking for. He did not pressure me or make me feel intimidated during the process and genuinely cared about what I wanted. I highly recommend Reggie to other potential buyers who are looking for a no pressure car buying experience. My great experience did not stop with Reggie though. The Used Car Sales manager Matt made sure I was 100% happy with my Forester and did everything in his power to make sure I was taken care of. This experience was refreshing because I didn’t feel like just another sale for that day. I financed my car through Subaru and worked with Lydell Carr through that process. I cannot thank Lydell enough for his patience and his knowledge on this process. He made sure I was informed and understood all my financing options and warranty plan options. My experience at Ewing was an exceptional car buying experience that I have never had before. I have been a Ford guy my whole life and have never been treated so well at a dealership. I intend to buy another Subaru one day and will definitely come back to Ewing. More