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Ewald's Venus Ford

Cudahy, WI

4.3
442 Reviews

2727 E Layton Ave

Cudahy, WI

53110

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Showing 442 reviews

October 21, 2021

very friendly very helpful went above and beyond can very friendly very helpful went above and beyond can help me with my Mustang purchase. More

by MK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Awadallah
Oct 22, 2021 -

Ewald's Venus Ford responded

Glad to learn your experience was a positive one. We look forward to serving you again soon!

October 17, 2021

1st time there and will be the last time. Appointment was for Oct 8, 2021 at 1220 PM. Arrived at 1215 PM and explained in detail my truck is getting the "THE WORKS" (Oil Change & Tire Rotation) and incl More

by y2k6669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Garcilazo
September 26, 2021

Baha awadallah Sales person try to force you to buy the car was really rude made snarky comments I would never go back to this dealership again. More

by Eztransportations
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Baha Awadallah
Sep 27, 2021 -

Ewald's Venus Ford responded

We appreciate the review. Thanks for taking the time. Hope to see you again in the near future!

September 17, 2021

Just brought home another new vehicle from Ewald Ford. It was a very positive experience with my knowledgeable salesperson, Michelle and the ease with which Tyler handled the paperwork. This is the only More

by Bronco Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eickmeyer ?????, Michelle Dare
Sep 17, 2021 -

Bronco Brenda responded

You guys are the best!

Sep 20, 2021 -

Ewald's Venus Ford responded

We truly appreciate your feedback Brenda and thank you for working with our team. Have a wonderful week and we wish you many happy miles!

August 12, 2021

I traded in my 2014 impala, for a 2020 explorer. Baha was an excellent sales rep. Usually they annoy me but he only helped me. He new everything about the vehicle and worked with me on the end price. More

by Jakemeyer79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Awadallah
Aug 13, 2021 -

Ewald's Venus Ford responded

We appreciate the review. Thanks for taking the time. We look forward to serving you again soon!

July 03, 2021

Baha is the friendly down to earth sales rep that will go above and beyond the call of duty to get you what you need. Amazing experience! More

by djoweston853
Recommend Dealer
Yes
Employees Worked With
Baha Awadallah
Jul 05, 2021 -

Ewald's Venus Ford responded

Thanks for the great review! We're happy to hear you had a good time working with Baha and our team during your visit. We truly appreciate your business, and we look forward to seeing you again next time.

May 07, 2021

Nightmare! I bought a 2018 Nissan nh and didn’t receive a title to register the vehicle. I live 1200 miles away and flew in to pick up the truck. I can’t get any help from them to resolve the issue. They ref More

by Fernald1
Recommend Dealer
No
Employees Worked With
John Dziadosz
May 10, 2021 -

Ewald's Venus Ford responded

Thank you for taking the time to write your review. We first would like to apologize to you on behalf of our Service Departments. Our Management Team would like to learn more about your specific situation, and we would like to discuss this further, our Service Manager will be reaching out to you at his earliest convenience. We look forward to hearing from you in the future, Ewald Auto Group - Marketing Ewald's Venus Ford - 414.481.8500

April 28, 2021

Baha was our sales person and he was perfect. Very attentive, professional snd took care of all our requests. John Milton was also really good. All in all a very pleasant used car purchase experience. More

by Jonathanocker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eickmeyer, Baha Awadallah, John Milton
Apr 29, 2021 -

Ewald's Venus Ford responded

Thanks for the great review Jonathan! We are so glad to hear that you had a great experience working with Baha - he is very knowledgeable and friendly to work with. Thanks for stopping in and working with our team. We look forward to seeing you again next time. We wish you many happy and safe miles!

March 06, 2021

I brought my car into Ewalds for service because their schedulers told me I had a shot at getting a loaner that day. The first thing Bob told me was that they only give loaners for warranty work. I had pa More

by drazepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Turner, Joe Greco
Mar 08, 2021 -

Ewald's Venus Ford responded

Thank you for taking the time to write your review. We first would like to apologize to you on behalf of our Service Department. Our Management Team would like to learn more about your specific situation, and we would like to discuss this further please call our General Manager at your earliest convenience. We look forward to hearing from you in the future, Jerome Witt. - General Manager 414-481-8500

Mar 10, 2021 -

drazepp responded

Jerome already had a chance to make things right. He attempted this by offering to do your recommended repairs allegedly at cost+$100, coming out to $5300. That deal sounds great on paper, but it seems your cost is astronomically higher than it should be. He didn't break up the cost into labor and materials, but I can get the parts at /retail/ for $2000, and I can get the labor at /retail/ for $1000-1500. Oh. And that's with an unlimited mile 3 year warranty. I get that your retail is not set up to be the lowest out there, but either Jerome lied to me too, or else you need some serious help cutting your costs. There's no excuse for a Ford dealer's cost for a Ford repair being $2200 higher than competitors' retail. And frankly, I find it much more likely that your company practice of lying outright to your customers is a problem all the way up at the top.

February 15, 2021

Matt was great to work with and there was no pressure. Over all was a good experience. I'll see how the service dept. is I have heard good things about this dealership More

by mgrlindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 16, 2021 -

Ewald's Venus Ford responded

Thanks for the great review! We're happy to hear you had a good time working with Matt during your visit. We truly appreciate your business, and we look forward to seeing you again next time.

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