Ewald Buick GMC of Menomonee Falls

Long wait for parts, underwhelming experience IA VW had my car for 12 days. I asked for my car to be detailed on the interior. James said he would check with his manager. I heard nothing and th IA VW had my car for 12 days. I asked for my car to be detailed on the interior. James said he would check with his manager. I heard nothing and the interior was untouched. The facility is extremely run down. I know a new facility is in the works. I am an Audi IA customer and I can tell you my experience is on the total opposite of the spectrum. More

Buick blindside alert signal Problem appears to be fixed and covered by warranty. Will find out if corrected on next long-trip drive. Nice of dealership to drive me home and pic Problem appears to be fixed and covered by warranty. Will find out if corrected on next long-trip drive. Nice of dealership to drive me home and pick me up when service was completed. More

Positive experience Facility and service were top notch. They had me in and out in just over an hour for warranty airbag replacement. Returned the car road ready with a c Facility and service were top notch. They had me in and out in just over an hour for warranty airbag replacement. Returned the car road ready with a courtesy wash. Much appreciated! My only issue was I was unable to connect with the dealer wifi per the instructions provided. I usually use wifi to work when my car is being serviced. I have used the wifi at the dealer in the past so I don't know if this is an issue with the ownership conversion. Otherwise, a great experience. More

Thanks! I had a bit of an immediate issue with my car and they were able to get me in quickly, determined what was needed and made the repair at a reasonable I had a bit of an immediate issue with my car and they were able to get me in quickly, determined what was needed and made the repair at a reasonable price. More

Great fast service!! Great service my problem was handled with accuracy and professionally!! I was told my problem with concern and explained how to take care of it.!! Great service my problem was handled with accuracy and professionally!! I was told my problem with concern and explained how to take care of it.!! More

Recall on Volkswagen I would definitely recommend people going to the dealership they were very friendly and helpful and fast service. I also received a follow-up email t I would definitely recommend people going to the dealership they were very friendly and helpful and fast service. I also received a follow-up email thanking me for my business and notification that if I needed help with anything further feel free to contact them. More

Great! Great service. immediate response to our emergency.. thanks to everyone especially Mike. We had a flat tire on the highway and pulled off at closest p Great service. immediate response to our emergency.. thanks to everyone especially Mike. We had a flat tire on the highway and pulled off at closest place. They were great. More

VW recall experience A message on my 2019 Jetta SEL informed me that I needed to get an oil change. In addition I had received a letter from VW informing me of a recall fo A message on my 2019 Jetta SEL informed me that I needed to get an oil change. In addition I had received a letter from VW informing me of a recall for springs on the trunk door. James informed me that I did not need an oil change and explained that the message came up because the car was a year old and it would not need an oil change till it had 10,000 miles. The recall was taken care of and I got a complimentary multi-point inspection done. I did not pay for anything. More

Fast friendly service Dropped in without appointment for recall letter received. Preformed inspection in 10 minutes, even refilled the washer fluid.. even though we purchas Dropped in without appointment for recall letter received. Preformed inspection in 10 minutes, even refilled the washer fluid.. even though we purchased our Atlas at another dealership was told that they will do my service work: More

Great place to do business or buy a new car. We have bought 3 new volkswagens in the past few years from this dealership and have bought more in the past. Great place to do business. We have bought 3 new volkswagens in the past few years from this dealership and have bought more in the past. Great place to do business. More