Ewald Buick GMC of Menomonee Falls

Bought a GMC Terrain thank God I purchased a warranty because it needed a new engine 4 months after buying. Now 3 years later and a 1000 miles past warranty it is in need of another new engine. Had the v because it needed a new engine 4 months after buying. Now 3 years later and a 1000 miles past warranty it is in need of another new engine. Had the vehicle serviced there regularly the entire time they never once mentioned that this car burns oil. Was only notified once the class action suit contacted me about it. Disappointed to say the least. They get 2 stars for friendly customer service More

Excellent service they took care of my problem and they were very knowledgeable and friendly will continue to have them work on my vehicle they did an amazing job were very knowledgeable and friendly will continue to have them work on my vehicle they did an amazing job More

Masking was less than acceptable. The woman that performs check outs and hands keys was completely maskless, the woman checking me in had a mask that kept falling off her nose and the gentleman at service re check outs and hands keys was completely maskless, the woman checking me in had a mask that kept falling off her nose and the gentleman at service removed his mask to lick his finger to turn the page on the papers. This is not acceptable for a mask mandatory facility in the midst of a pandemic. Personal feelings may differ but for a business it needs to be taken seriously. More

Communication needs to be worked on. Texted me “ext with questions.” I did. 3 days later still no reply. Why say it if you’re not gonna follow through? questions.” I did. 3 days later still no reply. Why say it if you’re not gonna follow through? More

The salesman was wonderful as was the rest of the staff. I will continue to buy my cars here. They were not pushy at all and that’s what I like. I will continue to buy my cars here. They were not pushy at all and that’s what I like. More

My wife and me were very impressed & satisfied with our visit. Everyone worked Great together as a team. They were well informed on the car(s). We won’t hesitate on referring friends or family your way visit. Everyone worked Great together as a team. They were well informed on the car(s). We won’t hesitate on referring friends or family your way More

I am a new customer with VW and my first encounter with Menomonee Falls location. It was a very pleasant experience. Mark was awesome and the receptionist with welcoming and professional. Thank you! Menomonee Falls location. It was a very pleasant experience. Mark was awesome and the receptionist with welcoming and professional. Thank you! More

The dealership was nice the guy I talked to was friendly they were pros and gave me a ride to amd back when done thank you for that they were pros and gave me a ride to amd back when done thank you for that More

I made my appointment on line. I received a confirmation email. But when I arrived they did not have my appointment. This was very disappointing. email. But when I arrived they did not have my appointment. This was very disappointing. More

My car has warning lights on now than when I brought it in. Car was offered back to me without power steering and ABS sensor. in. Car was offered back to me without power steering and ABS sensor. More