Evergreen Subaru
Auburn, ME
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117 Reviews of Evergreen Subaru
My husband and I went to Evergreen just to look at vehicles. We wanted to see what was out there for options. We started talking to Jeff and we were trying vehicle with in no time at all. He took t vehicles. We wanted to see what was out there for options. We started talking to Jeff and we were trying vehicle with in no time at all. He took the time to answer all our questions and gave us a price price on the new vehicle and our trade in. I will be back there when it is time to trade again. The valet service is a great benefit to the whole thing. Thank you Evergreen. More
I dealt with Jim with my son and daughter when they bought thier Subarus (or is it Subari for plural?) so I knew I was in good hands. Jim knew just what we wanted and searched to find that car. This is bought thier Subarus (or is it Subari for plural?) so I knew I was in good hands. Jim knew just what we wanted and searched to find that car. This is my wife's car and I wanted the safty that Subaru has and the all wheel drive for the winters. I drove this thing in a blizzard this past winter and was VERY impressed. It handles as well as my 3/4 ton plow truck. The whole sales process was easy and professional. I will be back! More
I emailed Evergreen for info on an '11 Forester and got a response right away. I told them when I would like to come check it out and they were ready and willing to help me out as soon as I arrived. I had be response right away. I told them when I would like to come check it out and they were ready and willing to help me out as soon as I arrived. I had been offered 'invoice' pricing at 2 other Subaru dealers and right away Evergreen said they would do $500 below invoice (in the initial email). The entire experience was quick and seemless. My salesman, Jim, gave us a tour of the facility and made me feel very comfortable buying a car there. And to top it all off, they give you a lifetime valet program for any service needed on the car. I will be sure to recommend Evergreen Subaru to my friends and family. More
Very professional and upfront about work to be done and cost. They follow dealer recommendations exactly. You will find that it may come across as a sales pitch, but in the long run it does cost less to fo cost. They follow dealer recommendations exactly. You will find that it may come across as a sales pitch, but in the long run it does cost less to follow what they are recommending than to pay for a "big" repair. More
I knew what I wanted, could/not afford and Jim listened. Jim heard the need, didn't try to oversell, worked hard to find the right financing for my goals. Just a week earlier I'd approached another dealer Jim heard the need, didn't try to oversell, worked hard to find the right financing for my goals. Just a week earlier I'd approached another dealer whom I'd had terrific service experience with. Well, their service is great, but their sales department could learn a lot from Evergreen. Evergreen too has excellent service - so, where am I going for future service? You betcha - Evergreen. More
My wife and I bought a barely used Impreza from Evergreen, mainly based on the wonderful experience we had with our salesman, Barry. He was extremely knowledgeable about the car and the manufacture Evergreen, mainly based on the wonderful experience we had with our salesman, Barry. He was extremely knowledgeable about the car and the manufacturer and his overall professionalism and no-pressure approach was a welcome change from what we experienced at three car dealerships right across the street from Evergreen. It was a night and day difference; everything about Evergreen was quality and integrity. Everyone we've encountered at the dealership has been wonderful. This is our second car purchase from Evergreen. They've earned our repeat business and our highest recommendation. More
The service department at this dealership is beyond superb. I have dealt with many and will now go NOWHERE else. The commitment, follow through and compassion of the service staff make customers feel i superb. I have dealt with many and will now go NOWHERE else. The commitment, follow through and compassion of the service staff make customers feel important, listened to and respected. I came to this dealership with a vehicle purchased elsewhere. Even though the car had EXTENSIVE issues that corporate even had a hard time diagnosing, the staff here remained friendly, empathetic and honest. Do you have ANY idea how unique that is?! Excellent staff and service. More
I found Barry extremely friendly and willing to answer all questions.He never made us sit for a long time waiting for quote as I found in another dealership. He never tried to pressure us the the pu all questions.He never made us sit for a long time waiting for quote as I found in another dealership. He never tried to pressure us the the purshase of a new car. I found George to be as friendly and courteous as Barry and willing to do what was needed to seal the deal. As for service I cannot say as the car is new. I do like Evergreens Valet service. They come to your house pick up the car and leave one for you to drive.although I haven't used this service , I will More
Have been a customer of Evergreen Subaru for the past 5 years. I now live and work in Boston MA, however I still use Evergreen almost exclusively. it is so difficult to find a dealership these days, that a years. I now live and work in Boston MA, however I still use Evergreen almost exclusively. it is so difficult to find a dealership these days, that actually cares about it's customers. The good folks at evergreen however, recognize the importance of customer service, and they try to make your visit, no matter how big, or how small, as comfortable and pain free as possible. from free drinks and snacks, to complimentary loaner cars. The folks at evergreen treat you like a member of the family More
I have decided to give a review to this dealership for the exceptional service I recieved from one of it's employees Joel Arel. I recently had an error message on my wife's Tribeca it was error bb.I am in the exceptional service I recieved from one of it's employees Joel Arel. I recently had an error message on my wife's Tribeca it was error bb.I am in Australia and a long way from a Subaru dealer and by phone with the closest dealerships was not able to ascertain the problem as it would be neccessary to drive to the dealership.Given that it might have been a problem with brakes I did not like the idea of driving accross the Clyde mountain range to Canberra. My wife googled the error code and found a reference to a person in the USA who had this issue and it mentioned that Joel Arel at Evergreen Subaru had solved the problem. I rang him from Australia and he was very helpful and promised to investigate and get back to me.That very day he advised me by email that it was a issue with the brake vacuum booster.I had a local mechanic look at it and found a thin tube had come loose,we replaced it and presto problem solved. Joel Arel saved me a lot of possibly dangerous travel.Even though I am in Australia he showed great concern and professionalism.If Evergreen Subaru have more staff like Joel Arel then I would have no doubt in recommending this dealership. Thanks Mate Gary Hunter More