Evergreen Subaru

Things have not worked out as I had hoped. The problem is I have had to wait longer than I, or anyone at the bank who handles my estate for my inheritance to arrive. They think now maybe another month. I gue I have had to wait longer than I, or anyone at the bank who handles my estate for my inheritance to arrive. They think now maybe another month. I guess there were some last minute legal issues that needed to be handled. However "innocent" of a problem they have made it out to be it has caused me time, but worst of all a great deal of embarrassment. This has by far been the worst buying experience for me. I really can't say the inheritance money being postponed upsets me as much as Evergreen Subaru has. The whole situation was awful. I basically went in to Evergreen Subaru to look at the different cars available, (this was about a month and a half ago) and they were very nice and helpful not to mention very excited to help me. I informed them that I was looking for a car, and they told me the one that I wanted was the only one left in Maine, so basically I felt as though I didn't have many options available to me other than buy the car. They claimed this was due to Japan and the Tsunami and it probably was. I of course told them that I was waiting for money to be transferred from an estate and they said "well that's no problem", I told them it could take a few weeks, and again " Not a big deal, we'll work with you". Well the next day they called me to inform me that the car was in their parking lot and that I should have a look at it. They then had me sign for the car, "even though they knew i couldn't buy it right then and there". I agreed to trade my old car (A 9-5 2002 sedan) and they told me everything would be final of course once I paid them for the price of my new car. The car salesman Dana and Loni told me that the Saab would not be sold until everything was made final. Then they sold my Saab, and the bank informs me that some legal issues has delayed my inheritance. (I should have figured that a catastrophe such as this could occur, however at the time I no reason to believe that should happen.) The executor of my grandmothers estate which is my mother told me the funds would be available no later than 2 weeks from the time I picked up the new Subaru WRX. However, at the time this did not seem to be a problem for Loni, or anyone else at Evergreen. They remained kind and sincere. That lasted for 1 week before Loni called me and politely informed me that they would be cashing my check that they agreed they would not for at least 2 weeks... So I call him back asking what the deal is ( He had forgotten the agreement he claimed). Then when the final week before things were to be finalized and the car payed for I found out that the inheritance would be delayed. I told them this and they said no problem. However they continued to harass me every other day. I couldn't even convey the pressure I was under. This was all during the time of our huge move from Florida, and the week of my wedding. Then Loni calls me the day before my wedding during the rehearsal stating once again that they would be cashing my check that afternoon at 5 pm. I was irate to say the least. It would seem everyone at Evergreen does not listen very well over the phone... So I drive to Evergreen from our summer place in New Hampshire where we were to be married to talk face to face with the Financial officer (I believe his name was Doug); Loni was not available. I offered to show them the will that I was named in and the inheritance amount. They claimed at the time that would not be necessary, and that me showing up was proof enough of my conviction to pay in full for the vehicle (as soon as it came in). It gets much worse...; A few days to almost a week later I'm out competing on my mountain bike and I received a call; It was Evergreen again... They left me a message asking me to give them a call back when I was available. Mid-afternoon after the race I get home and am greeted by an Auburn Police officer. I was shocked. I was very upset. They claimed that Loni from Evergreen Subaru said the car was stolen! I can't even imagine how he could justify such a claim. Yes the car was not payed for, however under our verbal agreement I was to pay it in full when the money arrived. I suppose it took to long for Loni, and those elaborately convenient, nice and trustworthy people at Evergreen. They call the police with an absolutely false claim that the car was stolen! I have never once in my life been in trouble with the law. The police once they got my side of the story figured Loni for someone quite disturbed. They laughed at the accusation. The problem with Loni was that he released the car to me knowing that I did not at the time have the money, and that I did not have an absolute date in which it was to arrive. I told them only what I was told. That is it. So Doug shows up as well at my place of residence, now we have 2 police cruisers and Doug at my house. Just a bit embarrassing? Just a tad over the top? If he wanted me to bring the car back to the dealership all he had to do was simply call, or leave a message to the fact. I am disgusted with the whole experience. Doug made me sign the title and car back over to Evergreen in the presence of the police (who actually advised me not to until I got my original car back) however I was so upset and embarrassed all I wanted was the police and everyone off my property. I also didn't want the car at the expanse of my sanity. As a nurse I am under enough pressure all day as it is... This was almost to much. The worst part of it is they sold my Saab so I have no second vehicle until the money does post to my account. Which is not the real problem. I am now obligated it would seem to "re-purchase" the vehicle when the money does come in or I forfeit the the trade in value of my Saab. I would rather forfeit the trade in value of my Saab which was 4k than to engage Evergreen in purchasing another vehicle. I wouldn't even be able to step foot in that Subaru dealership with what they have done to me, and my reputation (although not tarnished) I still feel extremely hurt by what they did to me. When my money does come in I will be going elsewhere for my car. I don't know I was thinking Mitsubishi, at Pape. But not Subaru, and definitely not at Evergreen. I will have to contact an authority higher up in the Subaru world most likely to get my money back... This was such a headache. Although I do feel awful about the money not coming in (if it had non of this would have happened), I can say with a clear conscience it was absolutely out of my control. I had no reason to believe that it wouldn't have happened within the original time frame. I even offered them a sizable down payment of 5-10 grand just until everything worked itself out with the estate. I also offered to finance the vehicle with a co-signer, they only wanted the co-signer to be my parents!! Sorry but I am 27 years old, and do not include my parents in my personal affairs. They did not exhaust all of the options; If I was not a reasonable man I would have thought they were maybe going out of their way to punish me for some reason. They were the ones who made the error in releasing the vehicle to me without a payment plan, or full payment. I even reminded them of that fact, but they still wanted me to drive off the lot with the car. I would later find out that this method of car selling is sometimes employed in order to obligate a potential buyer. To stick them between a rock and a hard spot so to speak... They were deceitful, and rather petty. I still can't imagine Subaru ever allowing Loni and Evergreen to fly the Subaru logo with the kind of selling tactics they employ. I will say one thing; I will never make a mistake like this one again=-) Update: It would seem my situation regarding my last review is not as hopeless as I thought. I talked to corporate Subaru of America and they said that they will be conducting an investigation. They were kind and gave me contact information to files complaints with the BBB, and DMV. I was also able to get the district manager's contact information. I will make sure he is apprised of what is going on. I also filed a complaint already with the BBB and am hoping to hear back from them soon. I have decided to not allow Lonny at Evergreen to take advantage of kind hard working individuals such as myself. I am even willing to hire a private lawyer; It is not known as to whether or not Lonny as broken any consumer laws/right however I don't mind paying to find out. This kind of consumer fraud can not be allowed to happen, and certainly not in our great small town of Auburn, Maine. I will make it my sole mission to expose Lonny and Evergreen as a whole regarding their corrupt and dishonest practices. I realize now that it is up to us as consumers to be pro-active and to protect each other. The necessity for check and balances are essential. People like Lonny and Doug need to be scrutinized at the very least; Made to look at their damaging principles and how it effects people to the core. I would urge those of you who have had a poor experience at Evergreen in Auburn to post a review and take the pro-active stance. Lonny must not be allowed to get away with his scamming of the people. To all you prospective Subaru buyers: Please reconsider purchasing a vehicle from these people. In my opinion they don't deserve your business. I would recommend a more honest dealership such as Pape Subaru in Portland, Maine. If you read all the reviews not only for Evergreen but Patriot Subaru you will see that in almost all cases relating to an unsatisfied customer, Lonny is always at the center of it. He's a controlling, belligerent, who uses intimidation tactics. He is a wolf in sheep's clothing so to speak. He will hold your hand as you first walk in the store and spoil you with personal treatment, this is all designed to disarm you so he can take advantage of you right then and there or at a later time. All he cares about is the money in his wallet. Not you. Not about morals and values. Not what is right and is not. Non of that matters to a person such as Lonny as long as in the end he gets paid. I mentioned poor reviews about Patriot Subaru, and like I said all of them included Lonny while he was employed as a manager their. It's no wonder he no longer works there... Please, protect yourself, do not take him on his word for it means absolutely nothing. If you have been taken advantage of contact Corporate Subaru, the DMV, and BBB. If you have to do as I have and hire a private lawyer to review your case. Good luck! More