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Essential Ford of Stuart

Stuart, FL

3.5
803 Reviews

4000 SE Federal Hwy

Stuart, FL

34997

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803 Reviews of Essential Ford of Stuart

September 10, 2024

Tom in fleet service got me back on the road quickly. The tech who fixed my water pump diagnosed it immediately! Overall I was satisfied with the service and will be back for sure! More

by CaptainDanEide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 13, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience at Essential Ford!

September 10, 2024

Always respectful of my time and my money. Jon Kieffer did an excellent job getting us tires with wheel alignment. He kept us updated all along the way. Couldnt be more satisfied. More

by kevinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie, Alex and Jon
Sep 13, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience at Delray Hyundai!

September 05, 2024

They do what they say at a fair price and on time with no attempts to upcharge for unnecessary services. 10/10. More

by dennisfano
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer, Mary Kniffen, David Hernandez
Sep 06, 2024 -

Essential Ford of Stuart responded

Thank you for your review and your business.

August 12, 2024

Excellent service by Essential Ford’s Service Department, Representative Dustin and Alan. Great expertise and professionalism! More

by lisalandisxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Wagenman, Dustin Bauer
Aug 20, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience with our service!

Sep 02, 2024 -

Essential Ford of Stuart responded

Thank you for sharing your positive experience with David! We appreciate your feedback and are glad to hear he was able to assist you effectively.

August 02, 2024

Andre was a very pleasant person. He helped a lot. Your work was very expensive though More

by horvathmichael1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
andre
Aug 05, 2024 -

Essential Ford of Stuart responded

Thank you for sharing your positive experience. We appreciate your kind words and are delighted to hear that our team provided you with excellent service.

August 01, 2024

No call back from Rep. never met the service adviser. He called us when the vehicle was ready for pick up ,when we arrived the cashier was rood and not customer friendly. W More

by Carmona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle : Serb. Advisor
Aug 02, 2024 -

Essential Ford of Stuart responded

Ricardo, we are sorry to hear about your experience. It sounds like we fell short of providing the level of service you expected. We would like to get more details to address these issues directly. Please reach out to us so we can discuss this further and work towards a resolution? Your feedback is important, and we appreciate the opportunity to make things right.

June 25, 2024

Excellent service and repair. Ask for Jon Kieffer. He’s a thorough and exceedingly professional service representative.. More

by Wganaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kieffer gets 5 stars!
Jun 27, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience with our service!

June 21, 2024

You have always taken great care of my vehicle in a timely manner and given me recommendations for any upcoming services needed More

by Wardmikie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer, Mary Kniffen, David Hernandez
Jun 24, 2024 -

Essential Ford of Stuart responded

Thank you for the kind words

Jun 24, 2024 -

Essential Ford of Stuart responded

We are so grateful for your 5-star rating!

June 17, 2024

I recently purchased my F-150 Lightning from this Ford dealer, and the experience was outstanding. The staff was knowledgeable, friendly, and made the entire process smooth and enjoyable. I highly recomme More

by Horacio Cordoba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Matt
Jun 18, 2024 -

Essential Ford of Stuart responded

hank you for sharing your experience with us! We appreciate your feedback and will work on improving our timeliness for appointments.

June 14, 2024

Awesome service department starting with the scheduling. Everyone was super friendly and Jon took great care of me! Thanks Essential Ford More

by Xcelor8n77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kieffer , Dustin Bauer, David Hernandez
Jun 17, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience with our service!

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