Essential Ford of Stuart

Regular service Dropped vehicle off without an appointment and they took my car right in and started to work. Very pleased with time it took to complete. Dropped vehicle off without an appointment and they took my car right in and started to work. Very pleased with time it took to complete. More

Advantage Ford This service department was amazing! They saw my car after hours, and fixed it promptly the next day! It was even under recall , and they told me ho This service department was amazing! They saw my car after hours, and fixed it promptly the next day! It was even under recall , and they told me honestly, so I paid nothing. Thanks Advantage Ford! More

recall job was done in good time service people were ready for the recall job and went straight to work people were pleasant, courteous coffee was o job was done in good time service people were ready for the recall job and went straight to work people were pleasant, courteous coffee was ok, More

Excellent Service My husband has Parkinson and David Hernandez noticed he had difficulty getting out of the car and walking. He pulled are car very close to the door s My husband has Parkinson and David Hernandez noticed he had difficulty getting out of the car and walking. He pulled are car very close to the door so it was easier for us to leave. I really appreciate his consideration. Also, I was appreciate of the fast service we received. More

Good service the service person said the no longer honored a cupón they just sent out a week earlier.for a $39.99 oil change and that it was going to cost $80 for the service person said the no longer honored a cupón they just sent out a week earlier.for a $39.99 oil change and that it was going to cost $80 for that same oil change? After all was said and done they did honor the advertised special but Wow ....makes you wonder what the xxxx is going on there better start looking for a new service center More

Check engine light We had a 9:30am appointment but decided to drop the vehicle off the night before. Dustin Bauer called us at 8:30am the morning of the appointment and We had a 9:30am appointment but decided to drop the vehicle off the night before. Dustin Bauer called us at 8:30am the morning of the appointment and already had a diagnosis for us. The vehicle was repaired in a timely manner. Thank you to Dustin and your team for being so efficient! More

Mary was excellent Mary made sure I was informed every step of the way and got the job done right. I had previously taken my truck in for this problem and the service ma Mary made sure I was informed every step of the way and got the job done right. I had previously taken my truck in for this problem and the service manager didn't do a very good job and did not correct the problem. On the other hand Mary was awesome and will always be sure a contact her in the future. More

Tire Repair - Nailed It I showed up for service without an appointment after my low tire pressure warning light and alarm displayed and sounded. I was seen by one of the ser I showed up for service without an appointment after my low tire pressure warning light and alarm displayed and sounded. I was seen by one of the service reps that I have become familiar with. He processed my vehicle in and told me that there were two other vehicles ahead of me. I waited for my car tire repair, which I felt was handled expeditiously. More

Customer service. Poor customer service. No sense of urgency. I had a 10:30 appointment for an oil change. I didn't get out until 1:00 pm. Poor customer service. No sense of urgency. I had a 10:30 appointment for an oil change. I didn't get out until 1:00 pm. More

Tire replacement, mount and balance. Ben assisted me and contacted me advising tire could not be repaired, and advised of new purchase cost. Though not satisfied with the price, I had no Ben assisted me and contacted me advising tire could not be repaired, and advised of new purchase cost. Though not satisfied with the price, I had no options available. More