Essential Ford of Stuart

Bad battery Went into service for a bad battery, which they swapped out for a new under warranty. At the same time they did the first oil change and other service Went into service for a bad battery, which they swapped out for a new under warranty. At the same time they did the first oil change and other services. All went very quickly and smooth. More

Did not meet the advertised standards Last warranty checkup/oil change. Shop compressor down so no tire rotation or pressure check. No wash and clean. Later found Air filter cover not la Last warranty checkup/oil change. Shop compressor down so no tire rotation or pressure check. No wash and clean. Later found Air filter cover not latched so was loud on acceleration and xxxxxxx unfiltered air. Windshield washer fluid ran dry 10 days later with out much usage. I refilled with 1+ Gal. Reported a leak from the center top front light console but unable to test because that person was not available. This complaint was supposed to have been noted on the service report which was close to the end of my bumper to bumper warranty. They said I could bring it back in to try to diagnose the roof leak later and still be covered under warranty, which was a good thing if it was done. Paperwork stated all tests were performed but obviously not. Technician was reported to be one of the better techs. Makes me wonder what an average tech is like. More

Very very courteous. Prompt attention to the recall service work that needed to be done. Thank you for the wash, my car really needed it! service work that needed to be done. Thank you for the wash, my car really needed it! More

Car Cleaning I sent a statement in last week. Nevertheless, the service was much better than I had anticipated. Special thanks to Brian for his assistance and fo I sent a statement in last week. Nevertheless, the service was much better than I had anticipated. Special thanks to Brian for his assistance and followup. More

Service was excellent and fast. I was told the recall service would take 2 hrs. It took 30 min. This service was for a recall on my battery terminal Enough said. I was told the recall service would take 2 hrs. It took 30 min. This service was for a recall on my battery terminal Enough said. More

very satisfied Brought my truck in for a minor recall item. When it was determined the fix would take longer than expected I was contacted and provided a free rental Brought my truck in for a minor recall item. When it was determined the fix would take longer than expected I was contacted and provided a free rental. Happy with the fix , the service, and the people involved. More

Always professional and courteous! Our advisor Dustin was 10 star! He got me in and out for a recall my car had. I always recommend him to my friends! 10 star! He got me in and out for a recall my car had. I always recommend him to my friends! More

My Go-To people! Thank you for your great care & wonderful service! My 2017 Ford Explorer Sport is still just like brand new! I purchased it at Advantage Ford. Thank you for your great care & wonderful service! My 2017 Ford Explorer Sport is still just like brand new! I purchased it at Advantage Ford. Thank you All for your support! Dennis Blaine More

Warranty Repairs Service is about customer service as much as it is about servicing your vehicle. Dustin our service writer is exceptional to work with and does a gre Service is about customer service as much as it is about servicing your vehicle. Dustin our service writer is exceptional to work with and does a great job keeping us updated. As far as the work performed..... they are having to deal with some Ford build quality issues and they are working diligently to correct the issues to make sure we are satisfied with our vehicle. More

Awesome--as always Great job and great service. Friendliest dealership in town. Dustin always gets it right and makes life easy for you. They always greet you with a sm Great job and great service. Friendliest dealership in town. Dustin always gets it right and makes life easy for you. They always greet you with a smile while asking what can they do to help me. They are the best. More