Essential Ford of Stuart

Incompetent or apathetic I have owned this truck since Jan. of 19. I have complained of rough running,bad shifting,not shifting etc since new. It took 7 months to get a bad mi I have owned this truck since Jan. of 19. I have complained of rough running,bad shifting,not shifting etc since new. It took 7 months to get a bad mirror replaced. All I ever hear from them is There ain't any codes. I guess that means nothing is wrong in their world. But,they sure have down pat how to ask for a 5 star rating,even a letter. I was called and harassed by the assistant service manager for not giving him a 5 star rating. Remember,ACTIONS SPEAK LOUDER THAN WORDS ADVANTAGE FORD. More

Dylan was helpful and they got my emergency repairs done in a day. He arranged a rental car and the time it took was minimal in a day. He arranged a rental car and the time it took was minimal More

2015 F-150 Service 100k Dustin and staff was prompt,professional, and courteous and recommended valid service items and always does an excellent job. Truck was washed and re Dustin and staff was prompt,professional, and courteous and recommended valid service items and always does an excellent job. Truck was washed and ready when he said it be... More

Excellent service and employees Excellent service from the arrival greeting to completion of the work. My truck was washed prior to me receiving the truck. The waiting area was comfo Excellent service from the arrival greeting to completion of the work. My truck was washed prior to me receiving the truck. The waiting area was comfortable and the internet service allowed me to get some work done while waiting for the service completion. More

I’m very pleased with the service I received at Advantage Ford. Dustin Bauer did an outstanding job. All work was done correctly and as promised Ford. Dustin Bauer did an outstanding job. All work was done correctly and as promised More

Service was done on time and took less than one hour. Brian Bailes was prompt, courteous and efficient. Overall excellent service. Thanks for the good service. hour. Brian Bailes was prompt, courteous and efficient. Overall excellent service. Thanks for the good service. More

Dustin always gives me good service in and out everything’s great air conditioning good took care of my rental car needs and everything on time can’t say enough about the good service everything’s great air conditioning good took care of my rental car needs and everything on time can’t say enough about the good service More

Very responsive, everything was exactly worked on in a professional manner. Very satisfied with service on my vehicles and look forward to many years of service professional manner. Very satisfied with service on my vehicles and look forward to many years of service More

Poor dealer service Asked for details and pictures of the car....Frank tells me, "Come look at the car. We are not going to take any more pictures." Meanwhile, I would Asked for details and pictures of the car....Frank tells me, "Come look at the car. We are not going to take any more pictures." Meanwhile, I would be driving an hour to see the car. Nice level of customer service. Glad business is so good for this dealership that they can't take the time to address the needs of a customer. More

We were treated very well, and the price for the repair was reasonable. We think his name was Dustin. He is a keeper. Very helpfu was reasonable. We think his name was Dustin. He is a keeper. Very helpfu More