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Ertle Subaru

Stroudsburg, PA

4.7
2,577 Reviews
Call Dealership (570) 213-4047
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798 N 9th St

Stroudsburg, PA

18360

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2,577 Reviews of Ertle Subaru

January 03, 2024

With this purchase and my 2017 purchase I was very pleased with all of those involved. More

by baustienb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Jon Richardson, Eric Potrzuski
Report | Print
Jan 03, 2024 -

Ertle Subaru responded

We are glad to hear that you are happy with both of your purchases from Ertle Subaru! Thank you for sharing this kind feedback with the team.

January 02, 2024

Went in for my oil change and Vincent was very helpful and communicative the whole time I waited. More

by aroos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Report | Print
Jan 02, 2024 -

Ertle Subaru responded

We are so happy that Vincent and our Ertle Subaru team earned your five stars. Thanks, Aroos!

January 02, 2024

Great experience. Knowledgeable, pleasant and relaxed. I would recommend ertle to others to buy a car More

by jekohm333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Lepre
Report | Print
Jan 02, 2024 -

Ertle Subaru responded

We're delighted to know you had a great experience at Ertle Subaru! Thank you for recommending us - we appreciate your support. Safe travels in your new car!

January 02, 2024

They went above and beyond. When I came in without an appointment, they diagnosed the issue, gave me estimate and timing, and a loaner, all in about an hour. They honored the ti More

by Bradley.friedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Lobel
Report | Print
Jan 02, 2024 -

Ertle Subaru responded

Bradley, it's great to know our team at Ertle Subaru was able to help you out efficiently and effectively. We're always here for your automotive needs! Thanks for the review.

January 01, 2024

Great experience in all aspects. Service on car was great and everyone went above and beyond from the moment I got there More

by bewickmetsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Report | Print
Jan 02, 2024 -

Ertle Subaru responded

We're delighted to know you had a great experience at Ertle Subaru! Our team always aims to go the extra mile for our customers. Thanks for the positive feedback — we appreciate it!

January 01, 2024

Clean dealership with constant communication from their friendly staff. Quality service but could be quicker. More

by richard_lawrence16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Alia Irizarry, Vincent Ashley
Report | Print
Jan 02, 2024 -

Ertle Subaru responded

Richard, we appreciate your feedback about our dealership and friendly team at Ertle Subaru. We'll take note of your comment on speed - we always looking for ways to improve!

December 29, 2023

It is prompt organize and courteous they were very responsive and understanding considerate and thoughtful. More

by sparky5141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Report | Print
Jan 02, 2024 -

Ertle Subaru responded

We appreciate your positive feedback about our team at Ertle Subaru! We strive to provide prompt, organized, and courteous service. Thanks for choosing us!

December 29, 2023

During inspection, forgot to tighten lug nuts on rear wheel. Placed us in a very dangerous situation. More

by mmouse2959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Report | Print
Jan 02, 2024 -

Ertle Subaru responded

We're truly sorry to read about your experience. Safety is our top priority and it's clear we fell short in this instance. We would like the opportunity to discuss this matter further with you, so please reach out at your earliest convenience. Thank you, Tim Kelly - Service Manager - 570-213-4050

December 29, 2023

Very pleased with our service. First we called on a Saturday, 2 days before Christmas, because our check engine light came on. They were able to squeeze us in, gave me a loaner car More

by SPHARKY.KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Report | Print
Jan 02, 2024 -

Ertle Subaru responded

We're delighted to know that you had a positive experience with us at Ertle Subaru, especially during the busy holiday season. It's great to see our team was able to accommodate your needs promptly and efficiently. We appreciate your feedback!

December 27, 2023

Ertle provided a second key fob for my mom’s used car, although it only came with one. Thank you. More

by pauljjg25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alia Irizarry, Vincent Ashley, Nick Gouny
Report | Print
Dec 27, 2023 -

Ertle Subaru responded

We are always here to provide excellent service to our customers. We are grateful for your positive review, Paul! - The Ertle Subaru Team

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