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Ertle Subaru

Stroudsburg, PA

4.7
2,582 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,582 Reviews of Ertle Subaru

July 08, 2023

Jason was very attentive and professional. It was a very smooth process. I was very happy with the visit. More

by BCASTILLOFAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Jon Richardson, Jason Cullen
Jul 10, 2023 -

Ertle Subaru responded

Thank you for the positive review! We're glad to hear that Jason provided attentive and professional service during your visit. We appreciate your business and hope to see you again at Ertle Subaru!

July 08, 2023

I always enjoy dealing with Kathy and the Ertle team. Team is efficient and waiting time is kept to a minimum with a nice waiting area. I also appreciate advice on other items my car may need. More

by rhinton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 10, 2023 -

Ertle Subaru responded

Thank you for the review! We're so glad that Kathy and the Ertle Subaru team provided you with efficient service. Drive safely, and we hope to see you again down the road!

July 07, 2023

Fixed the problem even though it was at the second visit but hey they resolved the problem More

by veriocandela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler
Jul 07, 2023 -

Ertle Subaru responded

Thank you for taking the time to review Ertle Subaru. It is great to see that we were able to resolve your problem and get you back on the road with confidence.

July 07, 2023

My 2022 Outback on three different occasions had to call Subaru road service to jump my battery. I took it for service and was told there was nothing wrong with the battery. on my third service visit I took More

by SANTIAGOVINCENT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Jul 07, 2023 -

Ertle Subaru responded

I apologize for the inconvenience you experienced with your vehicle. I understand it's frustrating when there are repeated issues that can't be resolved right away. We're glad to hear that replacing the battery seems to have solved the problem. If you need any further assistance or have any other concerns, please don't hesitate to reach out. Thank you, Tim Kelly - Service Manager - 570-213-4050

July 07, 2023

Great service department! They diagnosed my problem quickly and provided me a courtesy loaner vehicle while my car was being fixed. More

by JUSTINSEARLE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Tim Kelly
Jul 07, 2023 -

Ertle Subaru responded

Justin, thank you for the great review! We're so glad to hear that you had such a successful experience working with the Ertle Subaru team. Drive safely, and we hope to see you again down the road!

July 07, 2023

Right on the point what has to be done to my car and adequate time consumed plus super discount! Thanks! More

by seonjumicarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Jul 07, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that the Ertle Subaru team was able to get the job done. Drive safely, and we hope to see you back again down the road!

July 06, 2023

ALWAYS the best service! Quick check in, use of loaner if can't wait, check out also quick and easy. Although the advertisement says "gotta love a Subaru" it is also the More

by sheila#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hammond, Ashley Bierbaum, Tiffany Entler
Jul 06, 2023 -

Ertle Subaru responded

Sheila, your kind words warm our hearts! We're thrilled our team offered timely and accommodating service that helped make your experience at Ertle Subaru so wonderful. Thanks for the glowing praise!

July 06, 2023

Kathy was extremely courteous and helpful in coordinating our appointment for our state inspection, as well as the replacement of a number of burned out bulbs. The free state inspection for the Nissan Quest More

by JC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jul 07, 2023 -

Ertle Subaru responded

Thanks for your continued support and kind words! Kathy and our team at Ertle Subaru are always committed to courteous care and top-of-the-line service. We're happy to hear that your vehicle was in prime condition for inspection after your visit and we look forward to seeing you down the road. Take care!

July 06, 2023

Everyone was very professional doing their job. Great customer service. I would recommend this dealership to my friends. More

by ROSAMWATFORD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Winston Little
Jul 06, 2023 -

Ertle Subaru responded

Thank you for the positive feedback! We're glad to hear that our team at Ertle Subaru provided professional service and fantastic customer care. We appreciate your recommendation, and we look forward to serving you and your friends in the future. Have a wonderful day!

July 05, 2023

Great service, as usual. I arrived early, was seen right away and left an hour after arriving. Everyone was pleasant and very professional. More

by KMECKES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Jul 05, 2023 -

Ertle Subaru responded

Thank you for the great review! We're glad to hear that you had a positive experience with our team at Ertle Subaru. Your satisfaction is important to us, and we appreciate your business. Have a wonderful day!

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