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Ertle Subaru

Stroudsburg, PA

4.7
2,565 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,565 Reviews of Ertle Subaru

April 21, 2017

Love their service department I have to say that this dealerships service center has treated me great and made me love my subaru again. I'll start my story by saying that I have h More

by ariel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Bill
April 05, 2017

The worst service experience I've ever seen. Last year I was at Ertle Subaru for a transmission issue, and they had to replace the transmission issue under factory warranty. It took 5 weeks becau More

by Bobby Balmoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Bill
January 10, 2017

Experience is just the opposite! Not only did i purchase my vehicle at Ertle but the experience was delightful Kathy in service was more than i expected especially since i live in NY More

by betty tipiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy (service department)
October 27, 2016

Don't Trust the Service Dept. I went in for an oil change and tire rotation. Drove home and picked up my husband and brother in law on our way to Musikfest. The oil light went on. More

by bummed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
did not take name
September 21, 2016

Typical rip women off service center Classic try and screw women over service center! Unless you need to go to them for a recall, stay far away from them! Lied saying I needed $1,000 wort More

by Grl4Grl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
August 14, 2016

Look elsewhere for sales or service I purchased my first Subaru from Ertle many years ago. I know Ertle's poor reputation, the only reason I purchased from Ertle was a friend of the fam More

by WRX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
August 06, 2016

poor service department I own a 2010 Forester which has had multiple problems with the a/c. I have been to Ertle 5 times to get this repaired and once again they failed to id More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Finamore, Chuck Santo
April 09, 2016

good experience Called to request information on a head gasket repair. Spoke to James who was very helpful so I scheduled the service. While car was in James called More

by mms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Angley
October 15, 2015

Suggested repair was not true I brought my Subaru into Ertle for an oil change and battery replacement. The repair bill came back with recommended repair of Left head gasket leakin More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Amer
August 06, 2015

Refuses to provide Information or price Used dealer website to request information on truck - couldn't get an answer to simple question as to rust on vehicle unless I come in - used their we More

by Core Vette
Customer Service
Recommend Dealer
No
Employees Worked With
Stephanie John and someone else