Ertle Subaru
Stroudsburg, PA
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2,552 Reviews of Ertle Subaru
Fast and Easy Had car in for annual free state inspection for vehicle bought from Ertle. They were ready when I arrived and I was out in about an hour. Had car in for annual free state inspection for vehicle bought from Ertle. They were ready when I arrived and I was out in about an hour. More
Perfect experience from start to finish This is my 4th car from here..Meghan provided great service and even better follow up. I have no issues at all so all I can say is I will be back!! This is my 4th car from here..Meghan provided great service and even better follow up. I have no issues at all so all I can say is I will be back!! More
great service Great friendly service and quick. I got to my appointment an hour early because i had a doctors appointment in town and they took me in right away, Al Great friendly service and quick. I got to my appointment an hour early because i had a doctors appointment in town and they took me in right away, Also best hot chocolate. More
Professional, efficient This is a family oriented dealership. It is like going to a family members house. They greet you, take care of you and say see you again soon. This is a family oriented dealership. It is like going to a family members house. They greet you, take care of you and say see you again soon. More
Excellent Customer & Technical Service My rep James A. is very attentive to my needs & concerns. Ertle Subaru is lucky to have him. I always feel welcomed when I arrive there. My rep James A. is very attentive to my needs & concerns. Ertle Subaru is lucky to have him. I always feel welcomed when I arrive there. More
Friendly, professional and caring. This is the second car I have purchased. Juan was an excellent salesman. Jim Ertle came over to meet me and asked if I had anything he could assist This is the second car I have purchased. Juan was an excellent salesman. Jim Ertle came over to meet me and asked if I had anything he could assist with. More
Exceeded my expectations! What a pleasure...car buying at Ertle Subaru...from my initial phone call with Lauren to my salesperson Juan to the finance manager Nicholas...refresh What a pleasure...car buying at Ertle Subaru...from my initial phone call with Lauren to my salesperson Juan to the finance manager Nicholas...refreshingly professional, courteous, friendly and helpful! There were no hidden costs and no pressure to buy anything extra. I would recommend this dealership to anyone. I drove over 100 miles to do business with Ertle Subaru and would do it again. it was well worth the trip to have my car buying experience exceed my expectations! More
Great Experience with Ertle Subaru Meghan was an awesome salesperson and the finance people did an incredible job finding me great rates ! Everyone was extremely friendly, and Meghan wa Meghan was an awesome salesperson and the finance people did an incredible job finding me great rates ! Everyone was extremely friendly, and Meghan was very informative and answered all of my questions. This is my first Subaru, and I am very happy so far! More
Delays I waited 2hrs 15mins for a scheduled routine oil change. I arrived ten minutes prior to my ten o’clock appt to check in. An hour and fifty minutes lat I waited 2hrs 15mins for a scheduled routine oil change. I arrived ten minutes prior to my ten o’clock appt to check in. An hour and fifty minutes later a sales member met me in the waiting area and apologized saying “I’m so sorry for the wait, we have a new computer system. You should be done shortly.” Clearly my car was forgotten about. After the oil change was finally done, the sales member said there was no charge because of the mix up. Although I appreciate being compensated, waiting over two hours for an oil change is ridiculous. I have had issues in the past with wait times, or somehow my appointment that was made online did not show up in the system, even when I had a confirmation email. The automotive services themselves are good, but scheduling and timing needs attention too. More
Will work work you! Like in the title Zack will explain and get you the best deal. If you experienced or your first time put your trust into Ertle Subaru. Like in the title Zack will explain and get you the best deal. If you experienced or your first time put your trust into Ertle Subaru. More