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Ertle Subaru
Stroudsburg, PA
2,581 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,581 Reviews of Ertle Subaru
April 23, 2019
Recall replacement of passenger side airbag Ertle had to keep my car overnight but I was given a loaner car which was great. It would have been good to have my car back on the same day. Also my Ertle had to keep my car overnight but I was given a loaner car which was great. It would have been good to have my car back on the same day. Also my steering wheel was out of adjustment and not locked n place when I got my car back. More
by sjgreger
Verified CustomerEmployees Worked With
Kathy Aimer
April 23, 2019
Decent experience, service and staff Nowhere and nobody’s perfect but having bought and service all 6 cars at Ertle for the 16 years, I have developed a trust in the dealership in all asp Nowhere and nobody’s perfect but having bought and service all 6 cars at Ertle for the 16 years, I have developed a trust in the dealership in all aspects of business they perform especially in the service department. More
by ECBURKEJR
Employees Worked With
James Angley, Scott Daugherty, Bill Finamore, Lauren Bradford, Tom Nottle
April 22, 2019
Car service I have not received good service at your center. I heard my rep ask customers if they wished to have their cars washed but when it was my turn I didn' I have not received good service at your center. I heard my rep ask customers if they wished to have their cars washed but when it was my turn I didn't get that request When I spoke up my car was hurriedly wetted and not vacuumed I spoke to my rep james Angley and his response was since I waited so long he omitted the wash and vac. This isn't the first time and I'm not returning there I don't want to be loved just treated fairly There was a very friendly greeter I met outside when i arrived and my hopes were elated but I left disappointed from my reps action Mr Finamore was polite to me when I asked him to page my rep More
by MAMAUNDY
Employees Worked With
James Angley, Bill Finamore
April 22, 2019
To purchase or to lease? It's my pleasure to give a 5-star rating to my saleswoman, Meghan Ertle, who guided me wonderfully through the process of trading in my 2014 Outback a It's my pleasure to give a 5-star rating to my saleswoman, Meghan Ertle, who guided me wonderfully through the process of trading in my 2014 Outback and leasing a new 2019 Outback. She very professionally and kindly gave me all the information I would need to make the correct choice. She then showed me the 2019 Outback and explained in detail all the new features of the car. I would highly recommend Meghan Ertle to anyone looking at cars at Ertle Subaru. More
by DSODEN570
Employees Worked With
Meghan Ertle
April 22, 2019
Excellent and professional. I am extremely pleased with my experience at Ertle Suburu. All of the staff were friendly and knowledgeable. Wayne Howe made purchasing my Crosstre I am extremely pleased with my experience at Ertle Suburu. All of the staff were friendly and knowledgeable. Wayne Howe made purchasing my Crosstrek a happy simple streamlined process. More
by siouxsie57
Employees Worked With
Wayne Howe, Norbert K. Dworakowski
April 22, 2019
Customer Service Almost all of the people I worked with during my visit were very attentive. Everything was explained to me thoroughly and they made leasing my very f Almost all of the people I worked with during my visit were very attentive. Everything was explained to me thoroughly and they made leasing my very first car a good experience. More
by mets5vw
Employees Worked With
Wayne Howe
April 22, 2019
Exceptional Service James Angley is an exceptional (service) representative of the Ertle organization! He always goes above and beyond to exceed my exacting expectations James Angley is an exceptional (service) representative of the Ertle organization! He always goes above and beyond to exceed my exacting expectations!! He is very knowledgeable, courteous, and professional. Thank you!! It is a real pleasure to have my vehicle serviced at, and to do business at Ertle SUBARU. The Courtesy Vehicle Program is very convenient, and much appreciated!! More
by URABUS
Employees Worked With
James Angley
April 22, 2019
Excellent. Found each individual I had contact with was most professional, friendly, and eager to help to accommodate my needs. Most pleasant experience overa Found each individual I had contact with was most professional, friendly, and eager to help to accommodate my needs. Most pleasant experience overall. Thanks to all. More
by mlhoward18
Employees Worked With
Dave Goncalves, Chris Brost
April 22, 2019
Room for improvement Service center needs improving on schedule time limits to avoid long, long wait time.. Clarifying the work order before service appointment begin in o Service center needs improving on schedule time limits to avoid long, long wait time.. Clarifying the work order before service appointment begin in order to be a better service center. More
by CSBRIDGLAL
Employees Worked With
Meghan Ertle, James Angley, Bill Finamore, Shane McGee, Chris Brost
April 22, 2019
Love my new Forester Jonathan was so helpful. I knew what I wanted, I just needed help making it happen. Everyone at this dealership was friendly and answered every ques Jonathan was so helpful. I knew what I wanted, I just needed help making it happen. Everyone at this dealership was friendly and answered every question I had. Thank you for everything. More
by Lindap
Employees Worked With
Kyle Beers, Jon Richardson, Norbert K. Dworakowski
