Ertle Subaru

Satisfied customer Love my new Ascent! Looking forward to the personalized learning appointment! Wayne was very helpful and courteous. This was my fourth purchase of a Love my new Ascent! Looking forward to the personalized learning appointment! Wayne was very helpful and courteous. This was my fourth purchase of a Subaru at Ertle. More

If you want your car back in a timely manner, wait there! I dropped my car off in the morning for service. The service was expected to take "a couple hours," so I took a loaner. 5 year olds don't fare well in I dropped my car off in the morning for service. The service was expected to take "a couple hours," so I took a loaner. 5 year olds don't fare well in waiting areas for that long. That "couple hours" turned into TWO DAYS, and it still wasn't done. Because of the weekend, I was without my car for 5 days. Come Monday morning, I agreed to have them complete the laundry list of work I was told I needed (it was all legit). Got the call Tuesday that my car was done. Thankfully I checked over the bill before paying - they tried to charge me for my FREE state inspection. Got that fixed, paid, then head out to my car with my 5yo and his car seat... To find my car wedged tightly between two other cars, covered in tree crud, on a side road incline with a lip - not even on their property. My experiences with the service department several years ago were all good, but this time... I'll go down to the Budd Lake dealership for service from now on. At least the service people were nice. One went out of his way to get my car back out of the bay for me to fetch supplies from my car for an event I was holding that weekend (I had assumed my car wouldn't be stuck there past the first day). Conclusion: The people are nice, service is fairly priced and completed by trained techs, but don't go if you expect your car back in a reasonable amount of time. Yes, I had a loaner, but that's no excuse. Also, make sure you check your invoice BEFORE paying. More

Service Very happy with the service that was performed thanks for the loaner car this is how I brought my 6th Subaru from Ertle very family oriented thanks Very happy with the service that was performed thanks for the loaner car this is how I brought my 6th Subaru from Ertle very family oriented thanks Jim and the gang. More

Hands down the best dealer in town Went in for a test drive and drove away in a newer, nicer car and payments that I can afford. Kevin Brost and his financing team were awesome and help Went in for a test drive and drove away in a newer, nicer car and payments that I can afford. Kevin Brost and his financing team were awesome and helped me navigate the complex and hair pulling experience into a very pleasant experience, I cannot thank them enough for their hard work. I got a great deal on my tread in and having a blast in my 2015 Impreza. I highly recommend Kevin Brost and definitely will be looking for him when I am ready to upgrade again. More

Best car buying experience Ertle is one of the best places to buy a car. From the moment I walked in to the moment I drove away, everything went so smooth. The entire staff were Ertle is one of the best places to buy a car. From the moment I walked in to the moment I drove away, everything went so smooth. The entire staff were courteous and professional. I felt very welcomed. Megan was awesome. I didn't feel pressured. She answered all my questions and concerns, making me feel comfortable in buying my certified pre-owned Subaru legacy. More

Back in a Forester! I just bought my 6th Subaru and I wouldn’t think of buying any other brand! I’ve always felt comfortable working with the Ertle team whether I need s I just bought my 6th Subaru and I wouldn’t think of buying any other brand! I’ve always felt comfortable working with the Ertle team whether I need service or buying. They are always accommodating and fair. More

Awesome Service! I was very specific in what I wanted & needed. They found my car & met my needs. Would highly recommend them to anyone. Process was easy. I was very specific in what I wanted & needed. They found my car & met my needs. Would highly recommend them to anyone. Process was easy. More

Fair Pricing, Great Customer Service Martin made it easy to buy a car. Whether reaching an agreeable price, getting the best interest rate we could find, or having it immediately insured Martin made it easy to buy a car. Whether reaching an agreeable price, getting the best interest rate we could find, or having it immediately insured and ready to drive, Martin is the man! More

Great Always completely satisfied at Ertle dealership. Everyone that I have encountered thus far have been absolutely great to deal with. Friendly competent Always completely satisfied at Ertle dealership. Everyone that I have encountered thus far have been absolutely great to deal with. Friendly competent and professional. Have recommended to everyone I have spoken to since my purchase. More

Efficient spring maintenance My service person, Bill, was expecting me. Got everything done, even processed discount automatically. Got to meet the owner, too everone was friendly My service person, Bill, was expecting me. Got everything done, even processed discount automatically. Got to meet the owner, too everone was friendly, even other Suburu owners in the waiting room More