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Ertle Subaru

Stroudsburg, PA

4.7
2,558 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,558 Reviews of Ertle Subaru

September 16, 2019

☕☕☕☕☕💗💗💗 Great service and best cappuccino ever! Flat tire repaired and oil changed in a reasonable amount of time. I didn't mind waiting because the cappucci More

by TA1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
September 16, 2019

SUPER QUICK SERVICE Was one hour early for my Service appointment. The advisor said he would try and move up the appointment. I was out of there in 45 minutes way ahead More

by gbianco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
September 15, 2019

Had “check oil” light on - on going problem with this car Needed a part replaced that I had replaced not that long ago - Was told it can wear out again - not too happy about that news 😒 More

by niki1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Angley
September 13, 2019

Unbelievable made Appointment for oil change and tire rotation, when I got my car only did oil change. I asked the lady at check out what about the tire rotation a More

by WADDLES024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Sep 13, 2019 -

Ertle Subaru responded

Hey we are sorry to hear about your recent experience at the dealership. If you could please contact me at my direct line (570)213-4021 -James Angley Service Manager

September 12, 2019

The best!!!!!!!!everyone was Great.Thanks👍👍👍👍👍👍 Everyone was great satisfy customer will buy old my cars from them thank you so much you guys are the best. Will recommend to others More

by EDUARDOCRUZ0116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Dave Mayi, Martin Dieppa
September 12, 2019

Sad for my 2013 outback but love the 2019 outback I wasn’t looking to buy another car but brought my 2013 in for noise as had a previous transmission issue - seems further issue with differential that More

by caroline1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the finance gentleman name but he to was very cordial , Meghan Ertle, James Angley
September 12, 2019

As expected Basic maintenance, oil change & tire rotation completed. All staff courteous & professional. Wait area clean with nice amenities such as hot beverage More

by marila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
September 09, 2019

Very friendly The GPS was Turning itself on/off and Freezing up, it Needed Updates.... I think it is Still doing It... Might have to go Back... More

by FPRANZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien and Ray from Parts, also Nick from finance , Zachary Englehardt, Kathy Aimer, James Angley, Bill Finamore, Shane McGee, Jim Ertle
September 06, 2019

Staff is very friendly The staff is very friendly and they have a very efficient service department. Every time i go for service, my salesrep comes over to say hi. He rememb More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden, Kathy Aimer, Dave Mayi, Jason Meno-Starner
September 02, 2019

Great service The service was efficient but it took over an hour and a half for a check up, oil change and tire rotation. Overall I was satisfied. More

by LAUSCHERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
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