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Ertle Subaru
Stroudsburg, PA
2,558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,558 Reviews of Ertle Subaru
October 14, 2019
Oil change Ertle is absolutely the best, gave me a coupon on my scheduled oil change and they really didn’t have me waiting long which was just great Ertle is absolutely the best, gave me a coupon on my scheduled oil change and they really didn’t have me waiting long which was just great More
by Pennsshar
Verified CustomerEmployees Worked With
Bill Finamore
October 13, 2019
Worst service experience of all time took my car into ciocca Subaru after another shop pointed out that the clutch housing on my 2015 STI was cracked and Recommended that I should take t took my car into ciocca Subaru after another shop pointed out that the clutch housing on my 2015 STI was cracked and Recommended that I should take to dealership. my service advisor at ciocca walked me through their diagnosis and informed me that the only way that housing could have been cracked is if differential work was done on the car. I was extremely disgusted when I learned this because Ertle Subaru had performed differential work on my car 2 years prior and allowed me to drive the car in that condition (will never take my car there again). I filed a claim with SOA because I didn’t want to deal with ERTLE Subaru ever again as they had also chipped paint from my BBS wheels at the time of the differential repair and they had to get a company to refinish them only AFTER I had to point out the condition the car was returned (paint doesn’t match the other 3). Ciocca was very accommodating and even spoke the the claim specialist at SOA on my behalf several times to make sure I was taken care of. Needless to say my claim was approved and ciocca fixed my car at no expense to me. If you are if need of service work, I recommend taking your car to ciocca or Faulkner because Ertle technicians apparently have no idea what they are doing and are very negligent. How the technician can crack my clutch housing AND chip paint from my wheels and not say anything is NOT ok. More
by Seraphim
Employees Worked With
Service technicians
October 12, 2019
Great people, great service! As of this writing I now own 2 Subaru Imprezas. Last year I bought a 2019 Impreza for the wife and just 3 days ago bought a 2015 used Impreza (you'd n As of this writing I now own 2 Subaru Imprezas. Last year I bought a 2019 Impreza for the wife and just 3 days ago bought a 2015 used Impreza (you'd never know it was used!) and the service team, the sales team (our girl Meghan Ertle) and the finance team were all awesome. Service done right on my 2019 and the sales and finance people did everything the could to get me my 2015 car within my budget. Sometimes things speak to you. This 2015 car did just that. I wanted it the minute I sat in it. I was able to bring her home thanks to Meghan & Jim Ertle, Kyle Beers and Dave in finance. Thanks to all! <3 More
by BSQUIRES
Employees Worked With
Meghan Ertle, Dave Goncalves, Kyle Beers, Jim Ertle
October 11, 2019
Yearly Inspection Service Quick Service, easier and quicker than what I had expected. Will definitely use this dealer/service center again when the need for service arises. Quick Service, easier and quicker than what I had expected. Will definitely use this dealer/service center again when the need for service arises. For a simple inspection they also freshened up my car, and left my seat and other preferences as they were, which was something other service centers had not done. More
by KIMPHIL0
Employees Worked With
Kathy Aimer
October 10, 2019
fast service I came in for my new car's first service appointment. It was quick and painless. Staff is always courteous and helpful. Thank you for a great experi I came in for my new car's first service appointment. It was quick and painless. Staff is always courteous and helpful. Thank you for a great experience. More
by TGPJGIOIA
Employees Worked With
Bill Finamore
October 09, 2019
Great service Had done business before and were treated with great professionalism and respect. This time we felt at home and were treated the same way and grest c Had done business before and were treated with great professionalism and respect. This time we felt at home and were treated the same way and grest care. More
by isantia9
Employees Worked With
Ken Hittner, Kevin Brost
October 08, 2019
2 Time buyer! Everyone is always friendly and work is always done properly and professionally. Even the sales team has been great with no high-pressure. Bought one Everyone is always friendly and work is always done properly and professionally. Even the sales team has been great with no high-pressure. Bought one car and working on a second as I type this! More
by BSQUIRES
Employees Worked With
Meghan Ertle, Dave Goncalves, Kathy Aimer, Bill Finamore, Kyle Beers, Jim Ertle
October 07, 2019
Decades of car buying, TODAY marks the BEST experience! If you're BUYING or leasing, ANY make or model! GO TO ERTLE SUBARU! You'll be GLAD you did! PAINLESS CAR PURCHASE, Thanks to: Zack, Juan, Norbert, and If you're BUYING or leasing, ANY make or model! GO TO ERTLE SUBARU! You'll be GLAD you did! PAINLESS CAR PURCHASE, Thanks to: Zack, Juan, Norbert, and Nicolas were a GREAT team that took care of me on the 3rd Oct. I was in the area and was familiar with Ertle's dealership. I've owned a few Subaru's in the past, great cars. My current lease was running out on another manufacturer and I wanted an AWD vehicle, specifically with several options and requirements. Well, after a quick call to Zack, he said he thought he had what I was looking for on the lot. Color, in/out, as well as nice wheels and Entertainment were my main concerns. Heated seats were a welcome option around here in winter. I really did NOT want any of the NEW "safety" features that, IMO are for those that can't drive to begin with, or are TOO lazy to actually use their mirrors and react properly. Well, this model did NOT have that 3K package that I could care less about. PERFECT! SOLD! More
by RockinRob
Employees Worked With
Nick from FINANCE! GREAT! , Zachary Englehardt, Juan Bodden, Lauren Bradford, Norbert K. Dworakowski
October 07, 2019
Wayne is the best!!! Wayne is very helpful and very understanding. He is very knowledgeable in what he does. He makes you very comfortable and puts you at ease with the wh Wayne is very helpful and very understanding. He is very knowledgeable in what he does. He makes you very comfortable and puts you at ease with the whole process. He will get our business going forward. Wayne is the best! More
by mperez0216
Employees Worked With
Wayne Howe
October 07, 2019
I had a great experience buying my first car. Zach made the process smooth and easy. He was patient with us and really helped us stay around our budget, not to mention he was very funny. One of the best sa the process smooth and easy. He was patient with us and really helped us stay around our budget, not to mention he was very funny. One of the best salesman there. Everyone was friendly and very helpful. When it’s time to get another vehicle I will definitely be going back. Thanks Zach and the suburu team. More
by Kricketts123
Employees Worked With
Zachary Englehardt
