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Ertle Subaru

Stroudsburg, PA

4.7
2,581 Reviews
Call Dealership (570) 213-4047
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798 N 9th St

Stroudsburg, PA

18360

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2,581 Reviews of Ertle Subaru

September 13, 2023

I had a great experience buying a car. They broke it down to the monthly payments and at signing nothing was hidden. Super easy and well prepared. More

by MICHELLEJGRANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Joseph Alicea, Nick Graver, Stefanie Asaro
Report | Print
Sep 14, 2023 -

Ertle Subaru responded

Michelle, we're glad to know you had a transparent and easy car-buying experience here at Ertle Subaru. Thanks for sharing your positive feedback!

September 13, 2023

Good service, attentive to customer and vehicle needs. Good communications and accurate estimates. No complaints. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Sep 13, 2023 -

Ertle Subaru responded

Vince, we're glad to know you had a positive experience with our service at Ertle Subaru. We always aim for clear communication and customer satisfaction! Thanks for your feedback.

September 12, 2023

Very friendly, except check in lady! I do not like that issue was not diagnosed the first time around! More

by jillgamboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
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Sep 14, 2023 -

Ertle Subaru responded

Jill, I am sorry to hear about your experience and the frustration with our service. We strive for accurate diagnostics on the first visit, so it's disappointing we missed that mark in this case. I'd like to personally assist you with this matter; please feel free to reach out at your earliest convenience. Thank you, Tim Kelly - Service Manager - 570-213-4050

September 11, 2023

Friendly staff, who also will provide feedback on exactly what I can expect to be repaired. More

by donna.sullivan701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Report | Print
Sep 11, 2023 -

Ertle Subaru responded

Donna, your review means a lot to us! Thank you for choosing Ertle Subaru and for sharing your experience. Drive safely!

September 11, 2023

Very accommodating and helpful. Service was quick and work was satisfactorily completed correcting the issue I had. More

by anzivino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Report | Print
Sep 11, 2023 -

Ertle Subaru responded

Anzivino, we're glad to know our team at Ertle Subaru was able to provide quick and satisfactory service. Thanks for sharing your positive experience!

September 11, 2023

As always service at Ertle Subaru was outstanding. Vincent and Tim Kelly are amazing employees at Ertle. I was in and out with a loaner. They service my car and the service was perfect. I highly recom More

by Chilly14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kelly, Vincent Ashley
Report | Print
Sep 12, 2023 -

Ertle Subaru responded

We're delighted to know that Vincent and Tim provided you with outstanding service at Ertle Subaru. Thanks for recommending us - it means a lot!

September 09, 2023

service oil change and tires rotation work was good but took longer than i thought. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Report | Print
Sep 11, 2023 -

Ertle Subaru responded

Thank you, Maria, for stopping in for service! We are so glad that your experience went smoothly. See you next time!

September 09, 2023

Friendly, courteous staff made my experience very enjoyable. Having a local dealership for service nearby my home is a big plus. More

by yak9192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Potrzuski
Report | Print
Sep 11, 2023 -

Ertle Subaru responded

We're glad to know our friendly team made your experience enjoyable at Ertle Subaru! It's great that you appreciate having us nearby for service. Thanks for the positive review!

September 09, 2023

Good communication. Prompt service. Very convenient distance from my home . Have established them as my go to for my car needs More

by lucizirp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Report | Print
Sep 11, 2023 -

Ertle Subaru responded

Lucizirp, we're delighted to know that you've found our service at Ertle Subaru prompt and convenient. We look forward to being your go-to for all your car needs!

September 09, 2023

This is the 5th car that I bought from Jason that's the reason I go to that dealership More

by DANAEVAN4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Richardson, Jason Cullen, Winston Little
Report | Print
Sep 11, 2023 -

Ertle Subaru responded

Dana, congrats on your fifth new ride! We are glad that Jason has ensured you always feel confident in Ertle Subaru. Thank you for the five-star review, and enjoy your new car!

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