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Ertle Subaru

Stroudsburg, PA

4.7
2,558 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,558 Reviews of Ertle Subaru

April 28, 2020

The most pleasant, transparent and hard working staff ever! Ertle's staff has created a customer for life! I have never trusted a car dealership until Ertle's. Thank you guys!!! More

by CGUPCHURCH1
Recommend Dealer
Yes
Employees Worked With
Nick, Lauren Bradford
Apr 29, 2020 -

Ertle Subaru responded

CGUPCHURCH1 thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership!

April 21, 2020

Ertle took my car and the service was completed within the time they told me. Very professional and have taken precautions to protect staff and customers. More

by MILLSZING
Recommend Dealer
Yes
Employees Worked With
David Clappison
Apr 27, 2020 -

Ertle Subaru responded

MILLSZING we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

April 21, 2020

Beyond expectations During the COVID-19 pandemic, Ertle went above and beyond my expectations to accomplish an outstanding recall issue. They picked up my vehicle at my h More

by LORI.VANDECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate (pick up and delivery), and Lindsay Ridder, Kathy Aimer
Apr 27, 2020 -

Ertle Subaru responded

LORI.VANDECKER we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ertle Subaru. We want all our customers to feel this way when leaving our dealership!

April 17, 2020

Although I didn’t buy the car here I took my car there for an oil change and state inspection, great experience both times ! I would come back for service More

by lydiamacaluso
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Apr 27, 2020 -

Ertle Subaru responded

lydiamacaluso we really appreciate your great feedback! We look forward to your next visit! Take care!

April 16, 2020

Complimentary Service This was the first service on a 2020 Outback. Service was performed in a timely and professional manner and I expect all future work will be carried o More

by DRL43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Clappison
Apr 17, 2020 -

Ertle Subaru responded

DRL43 We appreciate your positive review about your recent experience with us! We hope to be of service to you again! Take care!

April 15, 2020

Service was wonderful! Came in for a recall. Was offered a loaner car. When we got there, there was no need. Only waited 30 minutes. More

by JAKEYDEAL
Recommend Dealer
Yes
Employees Worked With
Jim Ertle
Apr 15, 2020 -

Ertle Subaru responded

JAKEYDEAL we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2020

I am completely and totally unhappy with the service I received Saturday for my Subaru Forester. I will not be bringing my car back for any sort of service if I can avoid it. More

by WALTERC404
Recommend Dealer
No
Employees Worked With
Steve Wildman
Apr 14, 2020 -

Ertle Subaru responded

WALTERC404 We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail.Please reach out to us at (570) 421-4140 and we will work with you personally in rectifying the issues you experienced.

April 10, 2020

Professional Service My visit to Ertle was pleasant and courteous. Mr Finamore was helpful with processing the recall transaction. Since they is a virus situation ongoin More

by MARTINX24B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Apr 13, 2020 -

Ertle Subaru responded

MARTINX24B we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

April 09, 2020

It was first buying experience although owning a Subaru It was first buying experience although owning a Subaru already. He patiently dealt with my father and was able to work out an excellent price for my More

by Fantasoda870
Recommend Dealer
Yes
Employees Worked With
Kevin Brost
Apr 09, 2020 -

Ertle Subaru responded

Fantasoda870 we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2020

Fast service and friendly. Really appreciated the free pick up and delivery service especially during a shut in. Car was well taken care of. Thanks. More

by tsmith1535
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Apr 09, 2020 -

Ertle Subaru responded

tsmith1535 thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership!

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