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Ertle Subaru

Stroudsburg, PA

4.7
2,551 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,551 Reviews of Ertle Subaru

April 10, 2020

Professional Service My visit to Ertle was pleasant and courteous. Mr Finamore was helpful with processing the recall transaction. Since they is a virus situation ongoin More

by MARTINX24B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Apr 13, 2020 -

Ertle Subaru responded

MARTINX24B we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

April 09, 2020

It was first buying experience although owning a Subaru It was first buying experience although owning a Subaru already. He patiently dealt with my father and was able to work out an excellent price for my More

by Fantasoda870
Recommend Dealer
Yes
Employees Worked With
Kevin Brost
Apr 09, 2020 -

Ertle Subaru responded

Fantasoda870 we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2020

Fast service and friendly. Really appreciated the free pick up and delivery service especially during a shut in. Car was well taken care of. Thanks. More

by tsmith1535
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Apr 09, 2020 -

Ertle Subaru responded

tsmith1535 thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership!

April 06, 2020

A mechanic with no clue what good customer service is checked me in. Then the final cost was 20% more then quoted with no explanation. Not happy More

by NA
Recommend Dealer
No
Employees Worked With
Kathy Aimer, Bill Finamore
Apr 08, 2020 -

Ertle Subaru responded

I am sorry to hear about this, please contact us to go over what happened on your bill and we can get a better understanding of the situation. (570)421-4140

April 06, 2020

The oil change was good but the estimate for my brakes was high. Could do it myself for less than half the price that I was quoted. More

by ASHLEY.TARSI
Recommend Dealer
Yes
Employees Worked With
Bill Finamore
Apr 09, 2020 -

Ertle Subaru responded

ASHLEY.TARSI we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

March 31, 2020

They have been awesome. From the sales to the service department. Exceeded my expectations especially through this time of crisis. They went above and beyond to complete my sale and to provide the servic More

by nrw072266
Recommend Dealer
Yes
Employees Worked With
Gus, Lauren Bradford, Daniel Ferrara, Steve Wildman
Mar 31, 2020 -

Ertle Subaru responded

nrw072266 thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 31, 2020

Very Nice gentle touch and smart people there is a strong and smart team at Ertle in Bartonsville Pennsylvania their hospitality make so comfortable and confident about your choise More

by ladoraly13
Recommend Dealer
Yes
Employees Worked With
Kyle Beers
Mar 31, 2020 -

Ertle Subaru responded

ladoraly13 thank you for your kind review; we are happy to pass along your comments to the team here at Ertle Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2020

recall and oil change The Service staff is great....Bill is always there to help. Steve responded quickly. I was in and out and Steve promptly called me when my vehicle was More

by Pete Howey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wildman
Apr 01, 2020 -

Ertle Subaru responded

Pete Howey we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 31, 2020

fast service. everyone was very helpful. I was treated with the upmost respect. the caesura was taking in right away and was done within a hour since arriving. More

by niy8486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Wayne Howe, Norbert K. Dworakowski
Apr 01, 2020 -

Ertle Subaru responded

niy8486 we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 30, 2020

Girl who charge me told that tire rotation was done too.But when I went home and read paperwork it was Not done.Miss lead More

by sheikhuber5
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Mar 31, 2020 -

Ertle Subaru responded

sheikhuber5 we're extremely disappointed to hear that you left Ertle Subaru unsatisfied. Please reach out to us at (570) 421-4140 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

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