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Ertle Subaru

Stroudsburg, PA

4.7
2,558 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,558 Reviews of Ertle Subaru

June 21, 2020

The sale and service people did everything they could to make use happy, I can only say if you need a auto go here, they will walk you through any problems you may have. Are as Salesman was A-1. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Jim Ertle, David Castillo
Jun 22, 2020 -

Ertle Subaru responded

Tom thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2020

Made an appointment for 1:30 in the afternoon for a approximate 90 minute recall job. Car was not taken into the shop until the next morning. This seems to be a pattern. Why make an appointment if this More

by bvandegiesen
Recommend Dealer
No
Employees Worked With
Bill Finamore
Jun 22, 2020 -

Ertle Subaru responded

bvandegiesen we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (570) 421-4140 and ask for James Angley. We look forward to hearing from you.

June 20, 2020

While new to the business he is committed to getting it right. Very pleasant to do business with. Purchased 2020 Suzuki V Strom 650 XT Adventure More

by danroos2
Recommend Dealer
Yes
Employees Worked With
David Castillo
Jun 22, 2020 -

Ertle Subaru responded

danroos2 thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Take Care!

June 19, 2020

David Castillo provided exceptional service during my car buying experience, he made me feel like family and ensured my needs as a customer came first! This is a breath of fresh air because car buying experi More

by bonitoj94
Recommend Dealer
Yes
Employees Worked With
David Castillo
Jun 19, 2020 -

Ertle Subaru responded

bonitoj94 thank you for your kind review; we are happy to pass along your comments to the team! We hope you continue to choose us for all your automotive needs! Take care!

June 19, 2020

Got me in service right away. Very good customer service. Gave me 10% off my service. Very friendly. Less than one hour service. Thank you More

by david.quinn4
Recommend Dealer
Yes
Employees Worked With
David in service
Jun 19, 2020 -

Ertle Subaru responded

david.quinn4 thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

June 19, 2020

Recently purchased a used doge ram from Ertle Subaru. David Castillo was Extremely helpful and treated myself and my husband very well. He talked us through everything and made us feel extremely comforta More

by Ejones
Recommend Dealer
Yes
Employees Worked With
David Castillo
Jun 22, 2020 -

Ertle Subaru responded

Ejones we're glad to hear you enjoyed your visit. We want all our customers to feel this way when leaving our dealership!

June 17, 2020

Service on car Did a great job, but found a can of used brake cleaner under the front passenger seat. We threw the can away. Thank you for keeping the inside clean. More

by kreilly4190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wildman
Jun 18, 2020 -

Ertle Subaru responded

kreilly4190 thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Ertle Subaru

June 17, 2020

I bought my car from ertle and that's because of david castillo ! He went above and beyond and i would go back a second time because he was good More

by Richshupp28
Recommend Dealer
Yes
Employees Worked With
David Castillo
Jun 18, 2020 -

Ertle Subaru responded

Richshupp28 thank you for your kind review; we are happy to pass along your comments to the team here at Ertle Subaru! Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2020

Megan - our sales person is a pleasure to meet. Professional, polite and very friendly. I hope to see her sometimes while driving my new Subaru. Thank you Megan. More

by emiobr
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle
Jun 16, 2020 -

Ertle Subaru responded

emiobr thank you for your kind review; we are happy to pass along your comments to the team here at Ertle Subaru! Take Care and see you soon!

June 16, 2020

You fixed everything that needed to be done It was good. It would have been nice after spending $1100.00 if you would have washed the car! I know having repairs done at the dealer are pricey but More

by ZBLSFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Jun 16, 2020 -

Ertle Subaru responded

ZBLSFAM Thank you for your feedback; we do offer car wash upon request. We would like the opportunity to show you how much we appreciate your business. Please reach out to our Service Director, James, at (570) 213-4050.

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