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Ertle Subaru

Stroudsburg, PA

4.7
2,580 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,580 Reviews of Ertle Subaru

April 08, 2022

Had a SCHEDULED appointment, but still had to leave my vehicle overnight as they were unable to get a key made. More

by POCOZIM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Apr 08, 2022 -

Ertle Subaru responded

I apologize that we had to keep your vehicle overnight. We strive to provide timely service and I'm sorry for any inconvenience caused. Thank you for your patience and feedback. I hope we have the chance to deliver a five-star experience in the future! Nicole Serfass - Customer Service Representative - 570-421-4140

April 08, 2022

They had the only truck that fit my wants/needs in the area, Denny was excellent and took care of me through the process. I didn’t require financing which expedited the entire process and had me out the d More

by vdubmatty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goncalves, Denny Castellaneta
Apr 08, 2022 -

Ertle Subaru responded

Thank you for sharing this feedback about your purchasing experience at Ertle Subaru. We are so glad that you were able to find exactly the right truck for you. All of us are grateful for your business and hope that you are enjoying your new vehicle!

April 08, 2022

Natalia did a Phenomenal job as always, always has a Smile and an outstanding disposition, always a pleasure. At this time there is no other Subaru service department that I would rather be dealing with More

by Phenomenal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia
Apr 08, 2022 -

Ertle Subaru responded

It makes our day to hear that we made your service experience such a pleasure! Natalia certainly does have a knack for delivering exceptional hospitality, and it's wonderful that it means so much to you. From all of us at Ertle Subaru, thank you for trusting us to take care of your service needs, and we'll be here whenever you need us next!

April 08, 2022

Felt warm and welcomed from Tiffany D’Angelo. Worried free service. And Tiffany is a professional. More

by chilly14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Apr 08, 2022 -

Ertle Subaru responded

Thank you for the great review. We are glad to see that Tiffany was wonderful to work with! We appreciate your business here at Ertle Subaru.

April 08, 2022

Excellent and efficient customer service. Everyone was very attentive and pleasant. Was very impressed the service. More

by sw3520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Chris Jackson, Tiffany Korodan
Apr 08, 2022 -

Ertle Subaru responded

We love hearing from satisfied customers! Thank you for reflecting on your recent visit with us - we're delighted to be delivering the high level of service and care we strive for! Come back next time! - the Ertle Subaru team

April 08, 2022

Oil change and tire rotation took 2 hours. I was overcharged $10 because a coupon wasn't applied. Instead of issuing me a credit, I have to wait a week for them to send me a check. Staff is More

by laurelbishow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 08, 2022 -

Ertle Subaru responded

Thank you for reaching out. While I'm happy to hear the staff was friendly, I want to apologize that your appointment lasted longer than expected and that there was some confusion surrounding your coupon credit. I hope we get another chance to impress you down the road, and if there is anything else you'd like to discuss, please feel free to reach out. Best, Tim Kelly - Service Manager - 570-213-4050

April 07, 2022

This was my first time buying a car at a dealership and these guys made things very easy for me. I’d recommend to anyone More

by NICKGCAPUTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Jason Cullen
Apr 07, 2022 -

Ertle Subaru responded

Thank you for the review! Congrats on your purchase, we're glad that you had a nice experience. See you again next time here at Ertle Subaru.

April 07, 2022

Very pleased with service rendered from the initial phone call to Ertle to the great service provided by adviser Tiffany D'Angelo. Tiffany continually advised us on service work from the time we walked up t More

by mikheln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Apr 07, 2022 -

Ertle Subaru responded

Thank you for taking the time to leave us this great review. We appreciate your kind word and are glad that you liked working with Tiffany. We couldn't be more grateful for this feedback, see you again next time here at Ertle Subaru!

April 07, 2022

Had a great experience! Thank you guys for helping us get into a new family vehicle! More

by Drumm.S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi , Anthony Rizzo
Apr 07, 2022 -

Ertle Subaru responded

Congratulations to you and your family on your new car! We are happy that our team could deliver a five-star experience and we appreciate you taking the time to share a review. Thank you from all of us at Ertle Subaru!

April 07, 2022

I truly enjoy my interactions at Ertle. The Staff are courteous, friendly, and provide excellent reliable service! More

by JOHNSTON.CAROLINE.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Chris Jackson, Tiffany Korodan
Apr 08, 2022 -

Ertle Subaru responded

Hi Caroline - We are thrilled that you have had such positive experiences with our team! Thank you for choosing Ertle Subaru and for stopping by to share your support. Safe travels until we see you again!

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