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Ertle Subaru

Stroudsburg, PA

4.7
2,580 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,580 Reviews of Ertle Subaru

April 12, 2022

Best visit I have ever had! Kathy was welcoming and responsive. The mood in the place was light and friendly. More

by Tired of waiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 12, 2022 -

Ertle Subaru responded

Kathy will love seeing that her warm welcome and friendly care earned us this great review from you! We are grateful that you took the time to support Ertle Subaru with positive feedback, and we hope to see you at our dealership next time you require service!

April 12, 2022

This is the 3rd car I’ve purchased from Ertle. It will not be the last. Juan has always been the most professional and informative person I’ve purchase vehicles from. It’s one of the main reasons More

by UALDAGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Bodden
Apr 12, 2022 -

Ertle Subaru responded

Thank you for your repeat business! We are very glad to hear that you can trust Juan to provide professional service and we truly appreciate you being part of the Ertle Subaru family. Safe travels in your new ride!

April 11, 2022

This is my second Outback that I bought from Ertle Subaru. I first came to this dealer as a honor to a very dear friend who died in a car accident. I heard and read kind words they spoke of Ron and th More

by 3timesthelove57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brost, Johnny Lombardi, Tiffany Korodan
Apr 11, 2022 -

Ertle Subaru responded

Thank you for your continued support of Ertle Subaru! Congrats on your most recent purchase, and thanks for giving Ron a special shoutout. See you again next time you have any automotive questions.

April 11, 2022

Almost 100% certain they forgot my tire rotation. I was sitting where the garage bay is watching my car being worked on. I saw the mechanic do the oil change but never touched the tires. I doubt they More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Apr 12, 2022 -

Ertle Subaru responded

I am very sorry that we fell short of our five-star standards as we strive to deliver standout service. Thank you for bringing your concerns to our attention. I will speak with my team about your tire rotation to ensure that this was performed and have a member of our team reach out if there were any mix-ups. If you would like to get in touch in the meantime, please feel free to give me a call directly, and I can address any additional concerns. I look forward to earning those five stars next time. Thank you, Tim Kelly - Service Manager - 570-213-4050

April 11, 2022

I brought my 2019 Forester 3 years ago and we are so please, Great Service dept overall, Kathy always is caring and willing to help with a smile. More

by albethere1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Apr 11, 2022 -

Ertle Subaru responded

Thank you for the great review. We're glad to see that you trust our team to take care of your 2019 Forester. We'll pass along the kind words to Kathy. See you next time!

April 11, 2022

Superb customer service. It was my second visit, both times I dealt with Kathy and Tiffany. Both are very professional. Tiffany has got to be one of the most pleasant pers More

by elfielou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Korodan
Apr 12, 2022 -

Ertle Subaru responded

Kathy and Tiffany will be so excited to hear that they've made both of your visits to Ertle Subaru so positive! We are grateful for your confidence in our team, and we look forward to your next stop by!

April 09, 2022

Was very happy and pleased with how they appreciate everything and everyone. Tiffany D'Angelo rocks it! She is wonderful and very professional. She reminds me of myself, doing a little bit of everythin More

by Robertsoncassie31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Chris Jackson, Tiffany Korodan
Apr 11, 2022 -

Ertle Subaru responded

Hi Cassie - Your glowing review of Tiffany and the team means a lot to us! Thank you for taking your business to Ertle Subaru and for sharing your support on our page. We look forward to the next opportunity to assist you!

Apr 11, 2022 -

Robertsoncassie31 responded

You're welcome and hopefully i can continue coming back in the future with my husband also once we can get him into a car! Thank you! 😊

April 09, 2022

Great front house service staff! Tiffany, Kathy and JoAnn made me feel like family as it was my first time in for service. Great job by the mechanics and everyone involved. My Crosst More

by Dean D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoAnn, Kathy Aimer, Tiffany Korodan
Apr 11, 2022 -

Ertle Subaru responded

Hi Dean - Thank you for taking the time to share your kind words about Tiffany, Kathy, JoAnn, and the team. We are grateful to have earned your business and we hope to see you again at Ertle Subaru!

April 09, 2022

Service center was professional, courteous and responsive. They were prompt to take car in at our appointment time and did a professional looking installation of the accessories we requested. More

by gail333333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Tiffany Korodan
Apr 11, 2022 -

Ertle Subaru responded

Hi Gail - We are thrilled that you had such a positive service experience with our team! Thank you for choosing Ertle Subaru and for stopping by to leave a review. Drive safely until we see you again!

April 08, 2022

Very pleasant employee. Work was done fast. Love the fact that you can rent a vehicle while you vehicle is getting done at no cost. More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Apr 08, 2022 -

Ertle Subaru responded

Thank you so much! We are happy to hear that you can count on our team to make the service process seamless. All of us at Ertle Subaru appreciate your business!

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