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Ertle Subaru

Stroudsburg, PA

4.7
2,580 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,580 Reviews of Ertle Subaru

April 20, 2022

Always great customer service. They keep me updated throughout the entire process. Thank you for always going above and beyond. More

by CNK1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka and winston, Kathy Aimer
Apr 20, 2022 -

Ertle Subaru responded

We are happy to hear that our team delivered such communicative, top-notch service! Thank you for choosing Ertle Subaru and for stopping by to share your experience. Drive safely until we see you again!

April 19, 2022

The employees were very friendly and helpful they understood my problem and gave me a loner vehicle until my vehicle was repaired. More

by SMITTYDWGFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler
Apr 19, 2022 -

Ertle Subaru responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back!

April 19, 2022

Anthony is a great salesman. Denny helped to seal the deal. The nice man who helped with financing and my Gap insurance was great as well. More

by fawnmeli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lombardi, Anthony Rizzo, Denny Castellaneta, Stephen Lepre
Apr 20, 2022 -

Ertle Subaru responded

Thank you for taking the time to share! We are thrilled to hear that you found the right vehicle working with Denny, Anthony, and the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

April 19, 2022

Ertle Subaru continue to provide timely and professional service. In fact, my car was ready earlier than I expected. The only negative is the one that affects every thing these days, the cost of service. Ot More

by DRL43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Liszka, Jacob Trunfio
Apr 20, 2022 -

Ertle Subaru responded

Thank you for this feedback. We are grateful to have you as a customer and are glad to hear that you can depend on our team to get you back on the road in a timely manner. We will keep your review in mind moving forward and hope to see you again at Ertle Subaru!

April 19, 2022

Megan was great, very helpful in deciding what features I wanted and didn't need. Low pressure sales team More

by lstrangos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ertle, Dave Goncalves, Ashley Bierbaum
Apr 19, 2022 -

Ertle Subaru responded

Thank you for sharing this feedback about your time working with Megan and our Ertle Subaru team. We are thrilled that you had a pressure-free car-buying experience. Enjoy your new vehicle!

April 18, 2022

Very professional and had the answers, would highly recommend to any of my friends. Perfect customer service More

by trollsandgoblins31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Naughton
Apr 18, 2022 -

Ertle Subaru responded

Thank you for your review and kind words about the Ertle Subaru crew! We appreciate your business and we'll see you next time.

April 18, 2022

From the time I stepped out of my vehicle I was met with outstanding customer service. I was kept informed during the entire service process. More

by EJSCHAEFER97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Korodan
Apr 19, 2022 -

Ertle Subaru responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

April 18, 2022

I am a repeat customer. The staff is very helpful and friendly, and they are very good to customers. Plus, they are dog friendly. More

by vdelhery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tiffany Entler, Tiffany Korodan
Apr 18, 2022 -

Ertle Subaru responded

Thank you for your business. We appreciate the kind words about the entire Ertle Subaru crew!

April 16, 2022

Less than an hour wait. Staff friendly and courteous. All questions answered. Never have a problem. More

by nightnurse609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Entler, Chris Jackson
Apr 16, 2022 -

Ertle Subaru responded

Efficient and informative care are always top priorities at Ertle Subaru, and we're happy to hear we're hitting the mark! Thank you for taking a moment to leave our team a 5 star rating, and we look forward to your next service visit!

April 16, 2022

had service done had to return twice not good odometer had to be reset and car wash was very bad .spend all day not good or happy Kathy was very nice at hthe service department More

by willnotreturn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Aimer
Apr 26, 2022 -

Ertle Subaru responded

I'm sorry your initial visit left you wanting more and for any inconvenience you experienced to get it resolved. Our goal is to deliver satisfying service and we apologize for missing that mark. I will share this feedback with my team so we can work to improve going forward, but don't hesitate to call me if you'd rather discuss it directly. Best, Tim Kelly - Service Manager - 570-213-4050

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