Epic Ford

Good service . My compliments to the service department for resolving the headlight problem on my Lincoln . There was some conflicts at first but w My compliments to the service department for resolving the headlight problem on my Lincoln . There was some conflicts at first but were willing to work with me and get the problem resolved . Will gladly return for future services . More

The Best Price, Best Experience, Best Savings in the State Brien Ford, Everett Washington (TIP BELOW ON HOW TO SAVE EVEN MORE MONEY AT BRIEN FORD) +Why Brien Ford has the best prices in the sta Brien Ford, Everett Washington (TIP BELOW ON HOW TO SAVE EVEN MORE MONEY AT BRIEN FORD) +Why Brien Ford has the best prices in the state of Washington+ We contacted and emailed every dealer in the state of Washington and North Oregon to find the exact 2015 Ford F-150 Platinum truck we wanted at the best possible price. We watched the offers come in and quickly learned that Brien Ford was about $3,000 to $4,000 cheaper than all the other dealers. We called Paul (internet sales specialist) at Brien Ford and was surprised to learn that it was a indeed a real offer and that the price was as low as they could go. We continued to negotiate with every dealer in the state and North Oregon to find that Brien Ford was still $2000 cheaper. After talking with Paul, Brien Ford's internet specialist, we learned 3 reasons why they have the best pricing in the state: 1. Brien Ford will automatically give you the best price. This helps them sell a lot of vehicles quickly. 2. Brien Ford's management is smart. They have the right sized dealership and ordering strategy to keep costs down and vehicles flying off the lot. The way I see it, they pass the savings on to you by eliminating unnecessary costs. 3. Brien Ford uses their exceptional car buying experience and prices in hopes that you refer people to them and that you get your new vehicle serviced with them. Also, by providing an amazing experience from beginning to end, they hope to earn repeat business when its time for you to buy a new vehicle. +++HOW TO GET AN ADDITIONAL $175 IN SAVINGS THAT FEW PEOPLE KNOW ABOUT MUST DO: Make sure you go to their site and browse around until a pop up appears with a $100 coupon. If you can't find it, give Paul, their internet specialist a call, and he can help you. Make sure to print it out and bring it in to the dealer. MUST DO: Brien Ford has a cool referral program where customers receive $150 if they refer people who buy. I am now a huge fan of Brien Ford so get a hold of me (abmisshoney@gmail.com) and I would be more than happy to split the $150 with you once you buy. When they confirm that I refereed you, I will just have Brien Ford apply the extra $75 to the cost of your vehicle. WHY I AM NOW A BIG FAN OF BRIEN FORD First off, Paul, Brien Ford's internet specialist started everything off on the right foot. He was extremely patient with me on the phone as I had a lot of questions. At the dealer, Travis was our sales consultant. I was impressed on how knowledgeable he was and how he made us feel at home. He first took us to their Barista Bar and let us get anything we wanted (really yummy coffee drinks). Once Travis started the paperwork, we met Caleb, their new car manager.The cool thing about Caleb and the rest of the staff is that you truly feel they are on your side and want you to get the best deal as well. So at the end, we finalized the paperwork with Ken. He spent time drawing a diagram to help us understand extended warranties and other services which was very helpful. I ended up purchasing their Maintenance Program because it was a great deal. You can buy all your vehicle's maintenance upfront at about a third cheaper than if you were to pay for your maintenance separately. The great thing is that I can go to any dealer in the country and get my vehicle serviced by Ford dealer specialists. If you are looking to purchase a vehicle, START YOUR JOURNEY WITH BRIEN FORD. If for some reason you can't make the drive to Everett, than at least you can use Brien Ford's rock bottom pricing to try to get the dealer in your area to come down on their pricing. Please contact me if you have any questions as I am more than happy to share my experience and answer any questions you have. Its nice to have someone who is not part of the dealer to talk to before you make a purchase and I am here to help. Addy abmisshoney@gmail.com More

Great Sales Experience I had the pleasure of buying a new Ford Fusion Hybrid from Robert. The entire experience was fantastic in stark contrast to Bickford Ford. Everyone wa I had the pleasure of buying a new Ford Fusion Hybrid from Robert. The entire experience was fantastic in stark contrast to Bickford Ford. Everyone was extremely professional and worked with me to get the best deal for the car. Thank you also the manager and finance officer! Great experience! Will recommend! More

Terrible Experience in Service Department I an extremely unhappy with my recent experience with the Brien Ford service department. After having brought our F150 in for service, I can definitiv I an extremely unhappy with my recent experience with the Brien Ford service department. After having brought our F150 in for service, I can definitively state, I will never return to this service department again. I was willing to overlook the fact that it seemed that office staff were never available, and I could not get anybody to answer the phone when I called, or when I took time from work to drive there and fill out paperwork only to find the person I needed to talk to out to lunch, and was offered no other options. I tried to be patient when the financing / cashier service was completely inefficient, and I had to end up making my own calls to Ford financing. And, while I was NOT happy after learning I had battled my way through rush hour traffic on Friday afternoon to get there before they closed at 6:00p, to pick up a truck that nobody bothered to to let me know was all ready to go in the morning, or bothered to clean up after putting in a new engine. All of this I was going to live with, even after spending a small fortune on repairs...right to the point in which the truck died in the middle of Hwy 99 on the way home. After horrible customer service, a HUGE payment, I have a truck that stops running, 5 minutes after it is picked up? Do yourself a favor and go someplace else. I will never go to Brien Ford again. More

My salesman "EASY" Enn Mikk made it simple! Fantastic! Enn went above and beyond in every way possible! He found me the perfect certified F150, for the best price and completed the process quickly and eff Enn went above and beyond in every way possible! He found me the perfect certified F150, for the best price and completed the process quickly and efficiently. I've never had a better car buying experience and after three years of fantastic service I felt it was time for an official review. I highly recommend Enn Mikk and Brien Ford to anyone looking for an exceptional experience. More

Poor sales practice I had plans on buying a truck from this dealership. I came to a agreement with the sales manager on price. applied for credit and it was good, made a I had plans on buying a truck from this dealership. I came to a agreement with the sales manager on price. applied for credit and it was good, made a appointment to buy the truck , when I got to the appointment they were selling the truck to another person. I question the integrity on this company. More

Awesome!! Awesome experience I had with these people. Went above and beyond to help me.Definitely would tell someone to go here.Awesome place to go Awesome experience I had with these people. Went above and beyond to help me.Definitely would tell someone to go here.Awesome place to go More

I have purchased two cars from Zizi in the past two years. I have never had a better and more professional experience visiting a car dealership than I have working with Zizi. She made it very easy, qui years. I have never had a better and more professional experience visiting a car dealership than I have working with Zizi. She made it very easy, quick and simple to understand. I did pay more for my car than I would have buying the same car somewhere else, but it was well worth the experience and customer service. She actually encouraged me to shop eslewhere and I did , but I felt comfortable buying the car from her. I read some of the previous reviews that I absolutely disagree with, but my recommendation is to ask for Zizi Rachid their Internet sales manager who will make your shopping experience fun, easy and just pressure free. She is easy to relate to and will take my call any time of the day to help me if I had any questions. The sales managers weren't involved much in the transaction and I liked that because Zizi created a relationship with me. I will definetly be buying more cars in the future from Brien Ford. More

I have never dealt with such unprofessionaliam. Both workers were extremely rude! Dealing With them gives me a bad name for Mitsubishi. Overcharged in parts and labor and was ok with it. The managers ex workers were extremely rude! Dealing With them gives me a bad name for Mitsubishi. Overcharged in parts and labor and was ok with it. The managers exact works "charge is appropriate. We haven't profited in 6 months." that is NO reason to over charge and what manager says that? I've taken my car there 2 times and both times I've had to come back because it wasn't fixed properly. They wonder why they haven't profited? Bad customer service, work done isn't complete or fixed the first time. I will NEVER come back and would never recommend this dealership to anyone! They didn't seem to mind when I told them that. They said "knowing that then why would I want to give a discount or help them?" THIS WAS THE MANAGER TOO! Their automated voice over the phone makes me sick "you'll be surprised that we charge lower than less!" from callin around they charge more than double! I'm am disgusted with the customer service and inconvenience they have caused me. More

49 years old and I've never been a huge fan of car salesman, honestly I have only known one personally, after he had left the business, and he told me you can't trust em and they lie through their tee salesman, honestly I have only known one personally, after he had left the business, and he told me you can't trust em and they lie through their teeth period. I have always been under the impression that I could tell when a car salesman was lying to me as I could see his lips were moving. My last purchase was from a local Dodge dealer and it was a disaster. My recent purchase from Brien Ford may have changed my outlook, I must say It was a refreshing change dealing with the Folks at Brien Ford in Everett. At this point I would highly recommend Steve Jacobs and Bill Waltey and Zach in finance they were all very professional and forthright, something that I have never experienced at a Car Dealership in the past. Joe Designer Monroe Wa. More