Epic Chevrolet

Awesome customer service! Great people! They care more about the customers needs and wants more than just making a sale... Thank you Joseph, Alex & Min! Our new Camaro is fa Great people! They care more about the customers needs and wants more than just making a sale... Thank you Joseph, Alex & Min! Our new Camaro is fantastic! More

Service does not respond. Still waiting for call back on my 2021 Bolt EV. No news on the battery replacement. Car only travels approx. 120 miles (if you don't need the a/c Still waiting for call back on my 2021 Bolt EV. No news on the battery replacement. Car only travels approx. 120 miles (if you don't need the a/c) before needing to be plugged in. Today the car won't turn off or go into gear. Will never purchase another car from Epic Chevrolet. More

The best salesman (Tony) and staff I have ever delt with at a auto dealership. They were very professional and very respectful during the entire transaction. I highly recommend this dealership bar none an at a auto dealership. They were very professional and very respectful during the entire transaction. I highly recommend this dealership bar none and rate them very very high. I will shop there again if I ever purchase another vehicle. More

The sales staff made me feel that they were interested in my needs and not focused on just getting a sale. They made sure that before I made the 3 hour trip the vehicle I was interested in was available and my needs and not focused on just getting a sale. They made sure that before I made the 3 hour trip the vehicle I was interested in was available and had all the things I was looking for in a SUV. More

Horrible experience was lied to about a deal that was already done most unprofessional business I’ve ever dealt with. Buyer beware here people I’ve been in sales for 30yrs never been lied to like this an already done most unprofessional business I’ve ever dealt with. Buyer beware here people I’ve been in sales for 30yrs never been lied to like this and the Mangers didn’t seem to care unbelievable! Remember word of mouth is the equalizer. More

Adam &Co. had little respect for my wishes and agenda to only test drive that day. only test drive that day. More

I had a wonderful experience with my salesman, but not the finance manager. He seemed cold and indifferent towards my concerns. I was not happy. the finance manager. He seemed cold and indifferent towards my concerns. I was not happy. More

I am writing this review to share the buying experience with Epic Chevrolet. My wife and I were interested In purchasing a Certified Pre-Owned 2018 Cadillac Escalade ESV. I saw the vehicle on the interne with Epic Chevrolet. My wife and I were interested In purchasing a Certified Pre-Owned 2018 Cadillac Escalade ESV. I saw the vehicle on the internet so I sent an email via the website. The next morning I immediately received a response from my email and I spoke to Jerry. I told him I was not interested in sitting at the dealership and negotiating back and forth so we had a quick conversation and agreed on a price. He sent me the car check paperwork, answered my questions, and sent me a video showing the exterior as well as the interior. The following day, my wife and I went to the dealership. Jerry was prepared for our arrival and the vehicle was ready for us to test drive. Following the test drive, I was concerned because the 2018 Escalade transmission shifted much different then the 2008 that we currently owned. Jerry arranged for us to test drive another 2018 vehicle so we can do a comparison and explained what differences we may be experiencing. Following the test drive of both vehicles once again, we were convinced there was not an issue. My wife and I decided to purchase the vehicle. To ease our minds, Jerry sent the vehicle to the service shop and had a technician go through the transmission and he/she confirmed there was not an issue. The financing was handled very efficiently, we were able to get through all of the paperwork in less then one hour. Overall, the entire buying experience with Epic Chevrolet was excellent! My wife and I felt like valued customer’s and Jerry went out of his way to make us feel comfortable and answer our questions. I did mention to Jerry that I was hesitant to deal with Epic Chevrolet because I read a few negative reviews. He explained that the ownership has changed and it is more family oriented. Their plan is to focus on the customer experience and change the perception from the previous owner. If the customer service my wife and I just received is an indication of what is planned then, the outlook of future customer experience will be positive! Thank you Jerry and Epic Chevrolet...Great job! More