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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

September 22, 2023

The customer service is outstanding. They go out of their way to make sure the customer is taken care of. All staff has been AWESOME when I call and show up. Please give all of them a BI More

by DHENSLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Departments !!!!!!!
Sep 25, 2023 -

Epic Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 22, 2023

I took my Cadillac in for an pil change with no appointment aboit 3 pm, Joe in service took my car in and had the service done by 5pm and it was washed. Thanks Joe, you're the best! More

by AJIMENEZ121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kalem
Sep 25, 2023 -

Epic Chevrolet responded

I appreciate you for letting others know about your experience, AJ! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

September 22, 2023

Convenience and the service is great! I like the location which is not too far, for me to travel to take care of my vehicle needs. Also the personnel is pleasant. I am please with the se More

by NELLIEHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Perez- service advisor
Sep 25, 2023 -

Epic Chevrolet responded

Nellie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 22, 2023

I trust this dealer ship with my vehicles and it's mechanics for GM cars are best in Sacramento area. Thank you! More

by abcarson916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Sep 25, 2023 -

Epic Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

September 22, 2023

All staff were a joy to work with and made the purchase process seamless. Art, our salesman, was very knowledgeable and patient with my long list of questions. Also was the case for the manager Rudy, and t More

by Assad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Castillo, Art, Gerry
Sep 25, 2023 -

Epic Chevrolet responded

Assad, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 21, 2023

People were very friendly. New there product I would recommend this dealership to all my friends family.I will purchase there agin. More

by dancook03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Sep 22, 2023 -

Epic Chevrolet responded

Your great feedback truly made my day, Dan! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 09, 2023

Nick did a great job! There was no run around no indecision. It was a good experience for a change so I appreciate everything he did to get me into the vehicle as quickly More

by paulmangino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 11, 2023 -

Epic Chevrolet responded

I loved reading this review! Happy customers are our aim, and it appears Nick really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Jim Taylor - GM jtaylor@epicchevrolet.com

August 04, 2023

Nice friendly dealer. I wasn’t able to make a deal on what we wanted. More

by mountainman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 07, 2023 -

Epic Chevrolet responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Jim Taylor - GM jtaylor@epicchevrolet.com

July 05, 2023

Went there twice for a car service, the service adviser doesnt explain well about what was done in the vehicle like what did they actually do and when i ask about the fluids , he just says yes but how do i More

by Melto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kalem 380
Jul 07, 2023 -

Epic Chevrolet responded

Thank you for sharing this review regarding your experience with us, Melto. I tried to locate you in our system, but couldn't find a record of you being a customer with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

May 02, 2023

This is the 3rd time taking my car in for repair in a row for the same thing. I am being given the ran around for some reason. If I or a child gets hurt in my car due to them not fixing my car then I am s More

by Vanessa
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Xxxx
May 04, 2023 -

Epic Chevrolet responded

We acknowledge your review and are currently looking into the events you've detailed. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

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