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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews
Call Dealership (916) 929-2777
View Awards

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

September 30, 2023

Alex was awesome to work with. He was very chill and made us feel comfortable. More

by JCDGARCIA650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 02, 2023 -

Epic Chevrolet responded

Thank you for your business and this review. I am happy to hear Alex was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 30, 2023

I love my Chevy Silverado pick up truck. The team that moved the process along, was great. More

by KRUGERSTORY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George, Shouen Newsome
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Oct 02, 2023 -

Epic Chevrolet responded

Thank you for your review of our sales team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 30, 2023

Everyone is very friendly and professional and helpful thank you for a good friendly environment More

by SUR47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Report | Print
Oct 02, 2023 -

Epic Chevrolet responded

Thank you for writing this amazing review for our team! At Epic Chevrolet, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 30, 2023

Ripped off Was charged $30 more than the most expensive of 3 other local dealerships would charge. More

by Z71man27
Recommend Dealer
No
Report | Print
Oct 02, 2023 -

Epic Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 30, 2023

The dealer is way too expensive, the hours are very restrictive, and the turnaround time is way too long. To add insult to injury, they took the key ring from my key fob. More

by TREVORHOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Oct 02, 2023 -

Epic Chevrolet responded

Thank you for sharing this review regarding your experience with us, Trevor. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

September 29, 2023

Very helpful and was able to get me approved with no money down I love my new car! More

by monetthomas823
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion, Jerry
Report | Print
Sep 29, 2023 -

Epic Chevrolet responded

Thank you for your wonderful feedback, Monet. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 28, 2023

Completely satisfied with the service provided to my wife and I on our purchase of two vehicles! More

by TESOLVERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence , Shouen Newsome
Report | Print
Sep 29, 2023 -

Epic Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 28, 2023

Elias was great to work with and the sales manager Jerry was also a class act . And they made the price work for me . I will buy from Epic Chevy again. Thanks for everything guys !!! More

by Ryanw!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry , Shouen Newsome
Report | Print
Sep 29, 2023 -

Epic Chevrolet responded

Ryan, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

September 28, 2023

The service is great just the pricing very high…for routine service over $300 is a lot More

by RIAZSHEREEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Sep 29, 2023 -

Epic Chevrolet responded

Riaz, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

September 28, 2023

Son muy amables todos siempre busco acris porque el siempre me atiende es muy amable More

by Perla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRIS , Shouen Newsome
Report | Print
Sep 29, 2023 -

Epic Chevrolet responded

¡Gracias por dejarnos esta excelente evaluacion, Perla ! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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