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Epic Chevrolet

Sacramento, CA

4.5
1,585 Reviews

2449 Fulton Ave

Sacramento, CA

95825

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1,585 Reviews of Epic Chevrolet

October 16, 2023

The Service Team was very helpful and respectful. They kept me informed and made sure that I new what to expect. More

by BJORNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kalem
Oct 18, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 15, 2023

The staff are the best, From Faith, to Chris, Joe and Matt they are very considerate and very helpful anytime I have an appointment! The dealership has been very helpful when ever I’ve had a problem or q More

by ROBINWBECK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Faith
Oct 17, 2023 -

Epic Chevrolet responded

Thank you for your wonderful feedback, Robin. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 15, 2023

Clarence was helpful and knowledgeable of questions we asked. Friendly personality which made our purchase pleasant. More

by LIMIGILLESPIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 17, 2023 -

Epic Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 15, 2023

Good customer service. Dropped car off in morning, had back by 4. Provided me with shuttle service from there & when I needed a ride to pick up vehicle. More

by GOMERIKA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kalem
Oct 17, 2023 -

Epic Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 14, 2023

Had a great time while waiting for the service to be finish. The service personnel was helpful and informative on my recalls. More

by Leroy Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Oct 17, 2023 -

Epic Chevrolet responded

Thank you for leaving us this great review, Leroy! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 14, 2023

The service manager was very responsive and helpful with my concerns. He addressed the issues with my vehicle and I left completely satisfied. More

by Elaine
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 17, 2023 -

Epic Chevrolet responded

Elaine, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

October 14, 2023

I didn't like the service because they left the cabin of the truck very dirty! They left me with plastic debris and the seats were very dirty! They also scratched the plastics inside the truck! Leaving them More

by Jose Campa
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Shouen Newsome
Oct 16, 2023 -

Epic Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership, Jose. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 13, 2023

The service was great and nice no waiting time everyone was great didn't like the ride home. More

by dillardtommie88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew king, Shouen Newsome
Oct 16, 2023 -

Epic Chevrolet responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 13, 2023

Epic Chevrolet is one of the best dealerships I’ve visited. I’ve had some bad experiences at several others but not here. The staff is friendly, the mechanics seem to know what they’re doing and my Ch More

by Butterflycct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shouen Newsome
Oct 16, 2023 -

Epic Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Bob Gallego rgallego@epicchevrolet.com 916-929-2777 ext. 201

October 11, 2023

Clarence was great to work with. He worked hard to ID our needs and pushed hard to get the price down to something we could afford. Sign on his desk said "completely satisfied". He t More

by TALLCAGUY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence 5 stars
Oct 12, 2023 -

Epic Chevrolet responded

First and foremost, thank you so much for leaving this fantastic review! At Epic Chevrolet, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new Pilot and can't wait to see you again soon! Sincerely, Shouen Newsome - GM shouen@epicchevrolet.com

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