
Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Excellent and professionally operate facility. They diagnosed my car, told me the exact cost, and had my car ready at the appointed time. At Epic Cadillac, they are experts at customer care! Dr. They diagnosed my car, told me the exact cost, and had my car ready at the appointed time. At Epic Cadillac, they are experts at customer care! Dr. Craig Arthur Dossman, Sr. Ph.D. Elk Grove, CA More
We had a very good experience with our salesman T Hayder , could not have been more professional and helpful during the process. Can’t say enough about him and actually he was one of the reasons we purchase , could not have been more professional and helpful during the process. Can’t say enough about him and actually he was one of the reasons we purchased our vehicle from this dealer More
Had to visit service center for a fifth time since June because the air conditioning band aids that were used on my car failed again. This time I demanded a loaner vehicle so it helped me deal with the 25 because the air conditioning band aids that were used on my car failed again. This time I demanded a loaner vehicle so it helped me deal with the 25 days Epic had the vehicle this time without any communication! Furthermore I had almost a full tank of gas when I brought the car back in. When I picked it up it was on empty. When I texted the service manager back about this, he never replied (it’s been a week). The loaner vehicle was beautiful and almost brand new so that was a lone bright spot. Between the service manager being too busy to communicate and the service technician not fixing the problem on five different occasions, it’s two thumbs down from me. Mostly nice and cordial employees, however. More
Our salesperson, Chris, was personable and easy to work with. We were able to get the car model we wanted at its normal MSRP (no markups), and none of the add-ons we didn't! It was a long wait to get to th with. We were able to get the car model we wanted at its normal MSRP (no markups), and none of the add-ons we didn't! It was a long wait to get to the finance officer, but he was also really straightforward to work with . More
Usually love Epic Chevrolet, but they left my car very dirty. This time even made marks on my side of the car, greasy hand marks. Even employees commented how dirty it was and said that I should have a fr dirty. This time even made marks on my side of the car, greasy hand marks. Even employees commented how dirty it was and said that I should have a free car wash next time and a 20 or $30 credit I was very disappointed plus I paid $500 for a battery and wipers I think that’s way too steep when I could’ve had it towed somewhere else.., next time I’ll check out other places for a battery . I think this dealership sold me a lemon. I can’t count how many things has gone wrong with this model. More