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Epic Chevrolet
Sacramento, CA
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,585 Reviews of Epic Chevrolet
June 02, 2016
Very good service! Roy was a great salesman that got us a great deal on not only one, but two cars. We are very happy with our purchase! Roy was a great salesman that got us a great deal on not only one, but two cars. We are very happy with our purchase! More
by tylerjademiller
Verified CustomerEmployees Worked With
Roy Prasad, Brandi Armstrong
June 01, 2016
Recall gone bad I brought my car in for a recall on Thursday May 26th and after it was completed I opened the hood before leaving Kuni's and found that one of the vac I brought my car in for a recall on Thursday May 26th and after it was completed I opened the hood before leaving Kuni's and found that one of the vacuum lines was broken. I asked about it and they told me they would repair it for $58 which is the cost of the part to replace it. I know the part is old but they were the ones that broke it. I had looked at the engine prior to the recall and it wasn't broken then. I have a 2001 impala and I have had to repair this part once before. It was a stupid design and could have been much more simple and less costly to replace. I liked working with Eric, I think it was his manager who made the call not to fix the problem. I think they knew about the broken part and had made the decision not to repair it before I pointed it out to them. More
by 2001 Impala Owner
Employees Worked With
Eric Soria
June 01, 2016
We got a nice car at a great price We wanted a Certified Used car and found a nice 2015 Malibu for under $15000. This was the first time we returned to a dealer after buying another ca We wanted a Certified Used car and found a nice 2015 Malibu for under $15000. This was the first time we returned to a dealer after buying another car from them last year. Having non commissioned car sales people who don't pressure you to buy was very nice. We'll be back for our next car, as well. More
by rogino
Employees Worked With
Stephanie Gonzalez
June 01, 2016
Poor Customer Service and Communication I was not pleased with my recent appointments for service repairs on my vehicle. Granted, I did not purchase my new car at Kuni, but it is under warra I was not pleased with my recent appointments for service repairs on my vehicle. Granted, I did not purchase my new car at Kuni, but it is under warrantee, so I wanted to have my repairs done at the nearest dealership. I was experiencing a few problems with my car. First, there was a leak somewhere in the ceiling of the car, plus my rear view camera was not working, The first time I took it to Kuni, they kept my car for almost 4 weeks. When I got my car back, there were screws missing from the roof rack, and the rear camera still did not work. The second time I took it in, they replaced the screws and the camera, but a few days later the camera failed to work again. The third time I took the car in, it was a Friday morning. I called them at 4:30 that afternoon to see if I could come pick up my car, and they told me that it hadn't been looked at yet. (Note: I made this appointment so they knew I was coming in that day.) I called them on Monday at 3:00 p.m., and was told it wouldn't be ready until the next day. I shouldn't have to call at the end of each day for an update. I felt that every time I called for an update, it was an inconvenience for them to talk with me, much less call me back. Sometimes I would leave 2 to 3 messages before anyone called me back. In the future, if I need any service repairs, or to purchase a new car, I will be going to a different dealership. Not Kuni. More
by EBrewster
Employees Worked With
Eric Soria, Ed Sumiyoshi
May 31, 2016
Excellent service. Recommend either dropping the diagnostic charge completely or giving a 50% discount should customer proceed with the repair. As a GM retiree, I will Recommend either dropping the diagnostic charge completely or giving a 50% discount should customer proceed with the repair. As a GM retiree, I will continue to use Kuni Cadillac to service my DeVille when the cost is not prohibitive. Discounting or eliminating the diagnostic fee, when the repair work is performed at the Dealership, will encourage continued patronage and GM loyalty.. More
by jj
Employees Worked With
Dan Landerholm
May 30, 2016
Negotiations There was allot of back and forth negotiations. Until both sides were happy. And we were able to get the best deal possible. And yes we would go back There was allot of back and forth negotiations. Until both sides were happy. And we were able to get the best deal possible. And yes we would go back if we were ever looking for a GM product again. More
by dshulz1245
Employees Worked With
Teresa Kurtz, Kassandra Sandoval
May 30, 2016
Kuni Chevrolet was awesome! Buying my car at Kuni was a great experience. The salesman that greeted me and ultimately sold me my car, Effie Fuentes, was extremely courteous and p Buying my car at Kuni was a great experience. The salesman that greeted me and ultimately sold me my car, Effie Fuentes, was extremely courteous and professional. He showed me the car I came in to see and then showed me a better car with more options and the same price! I got a really good deal! The whole process from start to finish only took about 2 1/2 hrs. I would recommend Kuni Chevrolet to everyone! More
by pjbartneck
Employees Worked With
Effie Fuentes
May 27, 2016
Great Service We had exceptional service with KuniChevrolet, I would recommend them to you. People were so nice, we even received a Kuni Hat. Exceptional service. We had exceptional service with KuniChevrolet, I would recommend them to you. People were so nice, we even received a Kuni Hat. Exceptional service. Thank you More
by jsfranco71
Employees Worked With
Can't remember the other names, Teresa Kurtz, Alonzo Tate, Brandi Armstrong
May 27, 2016
Excellent customer service I came in for an oil change and tire rotation. Greeted by representative who was very nice. My car got in very quickly and out cleaned!! I came in for an oil change and tire rotation. Greeted by representative who was very nice. My car got in very quickly and out cleaned!! More
by connieprice51
Employees Worked With
Abraham Contreras
May 26, 2016
Helpful Several folks went out of the way to help quickly get me through the appointment. It was nice to feel like they valued my time. Several folks went out of the way to help quickly get me through the appointment. It was nice to feel like they valued my time. More
by tmaesmud
Employees Worked With
Rebecca Marksman
